NAC Cargo Service Agent
Company: Northern Air Cargo
Location: Anchorage
Posted on: May 3, 2024
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Job Description:
Description
ABOUT THE COMPANY The mission of Northern Air Cargo (NAC) is to
provide safe, reliable aviation cargo services for our customers
and create a place for employees to build long-term careers.
Northern Air Cargo services customers in Alaska, Florida, Hawaii,
South America, and the Caribbean. SALARY
The compensation for this position is $18.12 per hour with a
quarterly bonus program.
BENEFITS
Comprehensive insurance programs including medical, dental, and
vision
Company-provided benefits include life insurance, short and
long-term disability, and an employee assistance program
Competitive 401k match program with zero vesting period
Annual bonus and salary review programs
Competitive paid time off, personal days, and federal holidays
Reimbursement benefits like fitness, transportation, and tuition up
to $5,250 annually
Plus many employee discounts with major retailers
POSITION SUMMARY
The Cargo Service Agent plays a crucial role in the efficient
handling and transportation of air cargo. The team member ensures
all tasks are carried out following Northern Air Cargo's policies
and procedures with a strong focus on safety, organization, and
adherence to regulatory guidelines. The work is divided into two
main sections, ramp, and warehouse.
DUTIES
Maintain the safety and security of the cargo facility by strictly
adhering to policies and procedures while contributing to a
positive workplace.
Handle the loading and unloading of inbound and outbound air cargo
shipments, ensuring they are advised to the correct
destinations.
Greet and assist customers with unloading cargo from delivery
vehicles, using material handling equipment such as non-powered
equipment, electric pallet jacks, and forklifts.
Complete and process required paperwork for customer shipments
accurately, promptly, and in a courteous manner.
Verify customer freight against receiving documents, perform data
entry, and label cargo. Conduct security inspections and process
additional paperwork for Dangerous Goods as required, ensuring
cargo is air eligible and ready for on-time shipment.
Follow all cargo acceptance policies as outlined in the Manuals for
Cargo Service Agents, adhering to regulatory requirements and
guidelines.
Communicate and document safety concerns, irregularities, issues,
and successes to management in accordance with policies and
procedures.
Refer to cargo manifests to consolidate, stage, and assemble
shipments.
Perform cargo breakdown, build up, and tie down into and out of
Unit Load Devices (ULD) manually or using forklifts.
Utilize powered and non-powered ground handling equipment,
including forklifts, K-loaders, belt loaders, tugs, dollies, carts,
and vehicles to transport cargo to and from airport facilities.
Handle the pickup and delivery of standard and priority mail to and
from the Airport Mail Facility.
Perform special duties and other projects as assigned.
QUALIFICATIONS
High School Diploma or equivalent.
Minimum of 18 years old.
Possess a valid driver's license with a good driving record.
Successfully pass a pre-employment drug screen.
Ability to prioritize daily workload and duties effectively.
Outstanding interpersonal skills.
Flexibility to adapt to frequent changes in the workplace.
Capable of working independently and as part of a team.
Willingness to work weekends (Friday, Saturday, and Sunday),
holidays, and days off as needed.
Compliance with Company uniform requirements, including high
visibility outerwear provided by the company.
Approved safety footwear is required.
A basic understanding of cargo operations is preferred.
LANGUAGE AND COMMUNICATION SKILLS
Proficient verbal and basic written communication skills.
WORK ENVIRONMENT
Exposure to adverse weather conditions such as cold and heat, wet
surfaces, and icy conditions.
Work near stationary and moving aircraft.
Use of personal protective equipment is required.
PHYSICAL EFFORT
This is classified as "heavy" regarding physical demands.
Able to regularly lift 50 lbs. and push/pull 100 lbs. on a
cart.
Good vision and hearing is required to perform all duties and tasks
in a safe manner.
Frequent use of hands and fingers to feel objects and handle tools
and industrial equipment.
Frequent standing, walking, sitting, reaching with hands and arms,
climbing and balancing on ladders and stairs, stooping, kneeling,
and crouching.
DISCLOSURE
The intent of this Description is to provide a representative
summary of the major responsibilities performed and results
expected by persons assigned to this job. They are not intended to
be an exhaustive list of all responsibilities, skills, efforts, or
working conditions associated with a job. Incumbents may be
required to perform other job-related tasks other than those
specifically presented in this description.
EQUAL OPPORTUNITY
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender, identity, national origin, disability, or status as a
protected veteran. If you are a person with a disability needing
assistance with the application process, please email
RecruitingTeam@nac.aero.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Equal Opportunity Employer All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated
against based on disability.
Keywords: Northern Air Cargo, Anchorage , NAC Cargo Service Agent, Sales , Anchorage, Alaska
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