Customer Service Representative Associate
Company: Donatech Corporation
Location: Anchorage
Posted on: March 17, 2023
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Job Description:
Position would require the candidate to be a W2 employee of
Donatech
Acts as primary customer service agent in processing or responding
to basic customer requests, inquiries and/or orders. Customer
Service may be by telephone, fax, email or regular mail. Provides
basic product/service/application information. Provides basic
information on pricing and product availability. Must process
orders, requests, returns and adjustments. Enforces policies within
guidelines. Develops or prepares reports as required. Must
efficiently utilize the computer support system. Utilizes internal
contact resources for specific situations. Exercises judgment and
diplomacy as required. Maintains current information in an
easy-to-use format. Must be an effective communicator. Must have
some basic knowledge of computers. Coordinates and expedites
services issues to higher levels or other departments as
needed.
Keywords: Donatech Corporation, Anchorage , Customer Service Representative Associate, Sales , Anchorage, Alaska
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