Customer Service Rep - Wasilla
Company: Domino's Pizza
Posted on: August 6, 2022
Customer Service Representative
ABOUT THE POSITION
You got game? You got spring in your step? You want the best job in
the world! And schedules that work with you, not against you?
That's right, we live to beat the rush and make it possible to
make, bake or take pizzas during the hungry hours of the day and
night, part or full time. You'll have plenty of time left over for
school, hanging with your friends, or whatever. Sound good? Even if
you just need a second job for some extra cash, Domino's Pizza is
the perfect place for you.
We are searching for qualified customer service reps with
personality and people skills. We're growing so fast it's hard to
keep up, and that means Domino's has lots of ways for you to grow
(if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a
line. We're bound to have just the thing for you.
Many of our team members began their careers as delivery drivers
and today are successful Domino's franchise owners. From customer
service representative to management, General Manager to Manager
Corporate Operations or Franchisee, our stores offer a world of
Our mission is to recognize, appreciate, value and utilize the
unique talents and contributions of all individuals. To create an
environment where all team members, because of their differences,
can reach their highest potential.
We take pride in our team members and our team members take pride
in Domino's Pizza! Being the best pizza delivery company in the
world requires exceptional team members working together. At
Domino's Pizza, our people come first!
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and
quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and
accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch
Varying and sometimes adverse weather conditions when removing
trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees
and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
Talking and hearing on telephone. Near and mid-range vision for
most in-store tasks.
Ability to differentiate between hot and cold surfaces.
The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality
control standards, deal with people, analyze and compile data, make
judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not
limited to the following:
Most tasks are performed from a standing position. Walking surfaces
include ceramic tile "bricks" with linoleum in some food process
areas. Height of work surfaces is between 36" and 4".
For short distances for short durations
Paperwork is normally completed in an office at a desk or table
Bulk product deliveries are made twice a week or more and are
unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing
up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to
Large cans, weighing 3 pounds, 7 ounces, are carried from the
workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the
storage room to the front of the store.
Trays of pizza dough are carried three at a time over short
distances, and weigh approximately 12 pounds per tray.
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires
a force of up to 7.5 pounds to push.
Trays may also be pulled.
Team members must infrequently navigate stairs or climb a ladder to
change prices on signs, wash walls, perform maintenance.
Forward bending at the waist is necessary at the pizza assembly
Toe room is present, but workers are unable to flex their knees
while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one
time, repeated continuously during the day.
Forward bending is also present at the front counter and when
Performed occasionally to stock shelves and to clean low areas.
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls,
change prices on sign, and lift and lower objects to and from
Workers reaching down to perform such tasks as scooping cornmeal
from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning
work surfaces, or answering phones.
Eye-hand coordination is essential. Use of hands is continuous
during the day.
Frequently activities require use of one or both hands. Shaping
pizza dough requires frequent and forceful use of forearms and
Workers must manipulate a pizza peel when removing pizza from the
oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of
cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza
cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers,
telephones, calculators, TDD equipment, pizza cutter and pizza
Keywords: Domino's Pizza, Anchorage , Customer Service Rep - Wasilla, Sales , Wasilla, Alaska
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