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Customer Service Representative

Company: Alaska Packaging
Location: Anchorage
Posted on: May 12, 2022

Job Description:

Job Description We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services --- Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Basic understanding of mathematics Experience with Microsoft Word, Excel and QuickBooks Company Description Alaska Packaging Inc. (API) serves the packaging needs in the fishing, agriculture and natural resource industries throughout the United States. We specialize in custom packaging with an emphasis on perishable shipments. Alaska Packaging Lumber, LLC (APL) is Alaska's industrial lumber and packaging choice. We provide mud and core boxes, custom crates, pallets, lumber, plywood and shipping supplies to industrial producers, fabricators, moving companies, seafood processors and engineering firms.

Keywords: Alaska Packaging, Anchorage , Customer Service Representative, Sales , Anchorage, Alaska

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