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Field Technician

Company: Eliassen Group
Location: Anchorage
Posted on: October 11, 2019

Job Description:

Our client is an international information technology and solutions consulting company. The company is committed to ensuring the safety and security of the United States through the delivery of innovative, next-generation IT solutions. They are currently seeking a Field Technician to join their dedicated team. Due to federal security clearance requirements, applicant must be a Those authorized to work in the United States without sponsorship are encouraged to apply. or Permanent Resident with the ability to obtain a NACI Clearance. We offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Responsibilities of the Field Technician:

  • Provide technical and administrative support, as well as on-site field support to customers
  • Set up hardware and software
  • Provide desktop imaging and push out software updates using SCCM
  • Set up users to the network, update network drivers, and add clients that run VPN over Citrix
  • Use a ticketing system to schedule meetings, install and set up equipment
  • Resolve or escalate issues to appropriate service area
  • Support disaster recovery and adapt to various types of situations, clients and tools
  • Perform analyses and prepare reports on system problem trends and issues Requirements of the Field Technician:
    • Associate Degree or High School Diploma/GED with relevant experience
    • At least 5 years of hands-on experience in the field of desktop support and audio visual support
    • Experience with audio and video conference along with hardware and software
    • Experience with Windows 10 and Office 16/O365
    • Able to work and troubleshoot issues in a remote environment using remote access tools
    • Strong communication, analytical, interpersonal, problem solving, and time management skills Keywords: Field Technician, Windows 10, Office 16/O365, remote access Job ID: 329908 About Eliassen Group: Eliassen Group provides strategic talent solutions to drive our clients- innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com. Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don-t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check! - provided by Dice

Keywords: Eliassen Group, Anchorage , Field Technician, Professions , Anchorage, Alaska

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