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Terminal Services Supervisor

Company: Polar Air Cargo
Location: Anchorage
Posted on: August 12, 2019

Job Description:

Job ID: 2# of Openings: 1Category: Ground OperationsCity: AnchorageState: AKCompany: Polar Air CargoOverview

Monitors aircraft, employee and contractor safety, vehicle damage, weight and balance, HAZMAT placement and reporting, pallet build-up and aircraft loading/unloading and aircraft movement.


  • Identifies and rectifies immediate problems.
  • Assesses and makes recommendations to management, or when applicable, acts on alternatives for the terminal to make up for lost time when aircraft are behind published schedule.
  • Monitors weight billed to actual weight, completes CCA's and notifies appropriate company contracts.
  • Identifies loss of pallet/nets/straps, researches reasons and notifies management and/or corporate of losses and/or reasons.
  • Monitors accuracy and completeness of pallets/nets/straps control of information and ensures inaccurate information is updated and any underlying issues are resolved.
  • Monitors data entry accuracy and completeness, corrects inaccurate information and ensures any underlying issues are resolved.
  • Ensures the safety of aircraft and crews by
  • Preventing aircrafts damage
  • Ensuring proper loading and weight and balance preparation, including nets and locks.
  • Ensuring HAZMAT is handled correctly, including re-loading and paperwork.
  • Ensures that employees and/contractors adhere to company and governmental safety regulations and procedures.
  • Monitors employees and/or contractors compliance with regulations and procedures pertaining to vehicle safety.
  • Ensures that terminal services perform tasks for aircraft to arrive and depart as scheduled.
  • Ensures company customers receive correct freight at appropriate locations within necessary time frames by making certain that freight and paperwork are handled correctly, including freight check-in and paper.
  • Ensures that weight billed and actual weight agree, creates CCA's to correct differences and follows company notification procedures.
  • Monitors company and/or contract personnel's compliance with pallet/nets/straps procedures and monitors pallets/nets/straps system to ensure meets the company needs.
  • Maintains and provides pallets, nets, and straps control information to terminal management and/or corporate and notifies terminal management and/or corporate about damage equipment.
  • Maintains current passport and, when requested, travels to other stations to perform loadmaster duties.
  • Ensures employees understand and adhere to terminal operations and governmental systems, policies and procedures appropriate to their jobs.
  • Monitors terminal and aircraft safety and ensures appropriate HAZMAT placement and reporting.
  • Creates and environment that encourages teamwork by:
  • Establishing and maintain working relationships with handlers, terminal maintenance staff and/or contract personnel
  • Informing management of unique or difficult situations.
  • Completes and/or maintains reports, messages, files logs and forms.
  • Performs other duties as assigned.


    • Two years as an Ops Agent, or equivalent experience.
    • Prior Weight and Balance experience and ability to become current on PO/5Y system.
    • Prior DG experience and ability to become current on PO/5Y system.
    • Prior experience with a scheduled service operation.
    • Ability and flexibility to travel domestically and internationally.

Keywords: Polar Air Cargo, Anchorage , Terminal Services Supervisor, Professions , Anchorage, Alaska

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