Facilities Service Technician I/II
Company: Cook Inlet Tribal Council
Location: Anchorage
Posted on: April 26, 2024
Job Description:
COOK INLET TRIBAL COUNCIL, INC.
JOB DESCRIPTION
Job Title: Facilities Service Technician I/II/III
Department: Administration
Reports To: Facilities Operations Manager
Supervises: None
Salary Grade: N3 (I), N4 (II), N5 (III)
FLSA Status: Non-Exempt
Job Type: Full-Time, Regular
AKBCU: No ICPA: No
General Functions:
The Facilities Service Technician supports the Facilities Team and
is responsible for responding to the day-to-day maintenance needs
of CITC's assets and facilities in the greater Anchorage area and
Matanuska Valley, including building related systems and
grounds.
Duties and responsibilities:
Facilities Service Technician I:
- Provide responsive and professional customer service to all
CITC staff, participants, vendors, and key stakeholders.
- Complete facilities work tickets as assigned.
- Assist in the fleet maintenance program for entire CITC fleet.
Notify Facilities Operations Manager when vehicles need
service/repair.
- Assist in set up of RCC conference rooms daily for scheduled
meetings/events.
- Assist the Emergency Response Team, as directed.
- Perform routine inspections and checks of Life Safety, and
building systems.
- Assist in the daily external and internal mail for CITC
departments and affiliates as needed.
- Maintain confidentiality according to regulations and
procedures.
- Performs all related duties as needed and assigned. Facilities
Service Technician II:
- Consistently perform all duties and responsibilities of a
Facilities Service Technician I with a higher level of
proficiency.
- Assist department staff with day-to-day operations, clerical
duties, and special projects.
- Monitor the dedicated facilities email address(es) and respond
to emails as appropriate.
- Contribute to CITC safety by coordinating efforts with security
and safety programs Facilities Service Technician III:
- Consistently perform all duties and responsibilities of a
Facilities Service Technician II with a higher level of
proficiency
- Respond to security issues and coordinate response to
incidents.
- Purchase and delivery of supplies from vendors.
- Create, assign and approve facilities work tickets.
- Delegate and supervise on-site work of FSA's and FST's as
directed by management. Job Specifications for All Levels:
- Continued employment is contingent upon satisfactory completion
of state and federal background check.
- Valid Driver's License and insurable under CITC's automotive
insurance, which requires the driver to be at least 21 years of
age.
- Must have current First Aid and CPR certifications or be able
to obtain within three months from date of hire.
- Must be able to lift 60 pounds.
- Effective problem-solving and analytical skills.
- Effective time management skills and ability to organize and
prioritize tasks and keep a schedule of daily activities.
- Excellent written and verbal communication skills.
- Excellent interpersonal customer service skills and ability to
work with people professionally.
- Ability to understand and execute oral and written
instructions.
- Ability to work in a collaborative team environment.
- Ability to coordinate multiple activities at once.
- Ability to be adaptable, cope with stress, and maintain
composure in a fast paced work environment.
- Ability to communicate with Participants in a calm,
compassionate manner.
- Ability to use hand tools and necessary equipment to complete
tasks required for essential job functions.
- Demonstrated knowledge and understanding of the social, health,
educational, training, and cultural needs of the Alaska Native and
American Indian community.
- Maintain confidentiality of CITC participants and staff
following all applicable rules governing confidentiality, HIPPA and
CFR 25. Minimum Core Competencies: CITC Values, Respectful
Leadership, Professionalism, Emotional Intelligence, Problem
Solving/Critical Thinking, Communication Skills.
Minimum qualifications:
Facilities Service Technician I:
- High school diploma or equivalent
qualifications/certifications.
- Experience using basic hand tools and performing essential
functions. Facilities Service Technician II:
- Meets Facilities Service Tech I qualifications.
- Advanced understanding of general maintenance procedures and
techniques.
- One year of experience working in facilities maintenance or a
related field. Facilities Service Technician III:
- Meets Facilities Service Tech I/II qualifications.
- Post-secondary education/certification in HVAC, industrial
mechanical maintenance, or relevant field.
- Two years of experience working in facilities maintenance or a
related field. Preferred qualifications:
- Associate's degree in Business, Project Management, Facilities
Management or related field. Relevant experience may substitute for
the educational requirement on a year-for-year basis.
- Experience working with Alaska Native people, knowledge of
their values and belief systems and ability to provide culturally
competent services.
NATIVE PREFERENCE STATEMENT: Pursuant to the Indian
Self-Determination and Education Assistance Act of 1975 (PL 93-638)
and as further guided by CITC's Native Preference Policy 6.120,
CITC maintains preference in all phases of employment for Alaska
Native, American Indian (AN/AI) and Native Hawaiian people,
including direct lineal descendants and foster or traditionally
adopted children. Also included are non-Native head of household
members for Native families, which includes foster or traditionally
adopted Native children.
Disclaimer
The information provided in this description has been designed to
indicate the general nature and level of work performed by
incumbents within this job. It is not designed to be interpreted as
a comprehensive inventory of all duties, responsibilities,
qualifications and working conditions required of employees
assigned to this job. Management has sole discretion to add or
modify duties of the job and to designate other functions as
essential at any time. This job description is not an employment
agreement or contract.
03/15/24
Keywords: Cook Inlet Tribal Council, Anchorage , Facilities Service Technician I/II, Professions , Anchorage, Alaska
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