Mgr, Supply Chain- Demand Planning
Company: GCI (General Communication Inc.)
Posted on: November 23, 2022
*This position is located in Anchorage, Alaska and is NOT
eligible for teleworking*
GCI's Mgr, Supply Chain- Demand Planner will provide management in
Demand Planning area of GCI's supply chain department. Oversee and
manages overall Demand Planning logistical operations to maximize
efficiency and minimize cost of organization's supply chain.
Collaborate with multiple-functional managers to plan and execute
on the development of a distribution center operational process to
enable seamless transfers. Manage and monitor vendor's
qualification and performance to ensure they meet company's
requirements. Responsible for hiring, firing, performance
appraisals, and pay reviews.
Demand Planning Focus: This role is responsible for facilitating
the forecasting, communications, and alignment between available
materials (supply) and the material needed (demand) by internal
clients and retail stores. This role is also responsible for
planning picking assignments, expediting picking assignments,
rescheduling picking assignments, and communicating status and
changes to internal clients. The leadership in this role will focus
on building relationships with internal clients and vendors,
coaching staff, training employees, and working closely with
marketing, retail stores, sales, receiving, purchasing,
provisioning, fulfillment, and shipping. The leader will be
responsible for key performance indicators, process documentation,
identifying and correcting process defects, achieving process
efficiency goals, and maintaining quality of transactions.
Additionally, the leader will be a champion for insights and
improvements needed in the supply chain organization. - - Essential
Duties of Position:
- Fully own the mission, goals, operations, and results of the
team. - This responsibility is non-delegable.
- Provide strong leadership to the VP's management team. - This
includes generating enthusiasm and shared commitment; identifying
and setting new directions; teaching, growing, and empowering;
owning outcomes; and leading by example. - This responsibility is
non-delegable. - Specific leadership duties include: -
- Establishing the vision and tone for the department, consistent
with company culture and mission.
- Establishing clear goals and performance expectations.
- Hiring individuals who can accomplish those goals and meet
those expectations, and providing them the open communications,
training, tools, and mentoring they need to be successful and
develop professionally, and a development path commensurate with
capabilities and potential.
- Providing clear and accurate feedback to individuals and teams
on a timely and consistent basis. Identifying and addressing
performance problems early and effectively before they damage GCI's
interests and demoralize other employees. - These processes include
annual performance reviews, compensation adjustments, promotions,
demotions, transfers, and disciplinary actions up to and including
Manage alignment and achievement of assigned area:
- Manage goals within department's strategic vision.
- Be in integral team member for corporate-wide initiatives to
ensure appropriate support.
- Ensure that project/department milestones/goals are met and
adhering to approved budgets. -
- Manage projects related to daily operations and business
- Manage assigned supply chain processes.
- Provide support for Sarbanes-Oxley compliance.
- Manage processes for logistical support and ensure personnel
are trained on the use of the proper processes.
- Develop, maintain, and audit system processes and
Management and Leadership: Manage staff in day-to-day performance.
Responsible for hiring, leading, developing and managing the
performance by those reporting to this position, establishes and
communicates clear performance expectations, and makes
recommendations for salary increases. Sets the tone for continuing
training requirements of key individuals to ensure that the team is
prepared to take full advantage of key advances in the technologies
used by GCI to improve and add new services for our customers.
Provide timely annual performance reviews to all direct reports and
ensure that all employees within the department receive annual
performance reviews on time. Responsible for team results and
recommends and /or approves promotions, demotions, transfers, or
disciplinary actions up to and including termination. Maintains
union free workforce through effective communication and regular
feedback to employees regarding their performance against
expectations and use of effective performance recognition of groups
Provide internal and external customers with support and ensure
satisfaction. - Build and maintain good customer relations serves
as point-of-contact for major business lines, conduct Customer
Satisfaction Reviews and address customer concerns. Build and
maintain relationships with outside vendors to include contract
negotiations, contract monitoring and conflict resolution.
Knowledge, Skills and Abilities:
- Leadership: - Proven ability to manage a team to high levels of
performance while maintaining morale and personal growth for
employees in a union free environment. Ability to act as a positive
mentor and coach to subordinates and instill a coaching environment
in the organization. Ability to lead and align team and
department's goals with organization's strategic vision. -
- Financial: - Familiar with reporting and tracking tools
necessary to assure budget guidelines meet expectations.
- Analytical: Demonstrated ability to analyze complex challenging
problems and situations leading to optimal solutions.
- Communications: Excellent verbal and written communication
required. Must be able to articulate information in presentation
format in front of internal and external customers.
- Knowledge: In-depth knowledge of telecom supply market
capabilities, pricing, competition, licensing and commercial
models, best practices, procurement methods, business process,
tools and templates, contractual models, and effective stakeholder
management. Knowledge of best practices and industry trends in key
areas of responsibility (e.g., logistics, purchasing, contract
administration). Proficiency with Oracle Purchasing and Inventory
modules, as well as MS Word, Excel, and Exchange. -
- Building Relationships: Highly effective at building
relationships with executives, peers, and subordinates; strong
influencing skills and credibility.
- Results Oriented: Completes category management & sourcing
activities within agreed timeframes; identifies savings &
- Problem Solving: Able to use judgment and escalate where
necessary to extract maximum value from category & sourcing
- Minimum of seven (7) years' experience in Supply Chain,
"sourcing, purchasing, warehouse, logistics, provisioning,
fulfillment, demand planning, forecasting" contract administration,
business administration retail/ customer service, or related field
- Of which to include two (2) years' experiences in a
supervisory/managerial or experience in a leadership type role
"leading a process, project, program" or have attended a leadership
- High School diploma or equivalent is required.
- Bachelor's degree in Business Administration, Logistics,
Finance, or relevant field required.
- In addition to minimum experience required, degree may be
substituted with relevant work experience on a year-for-year
A combination of relevant work and/or education to perform the
duties of the job may substitute for minimum qualifications on a
Certifications:Industry specific certifications are highly valued
and can contribute toward education.
Because GCI is a federal contractor subject to Executive Order
14042, GCI employees may be required in the future to be fully
vaccinated* against COVID-19 as a condition of employment. -If this
occurs, GCI will consider requests for accommodation if an
individual's medical condition, disability, or sincerely held
religious belief prohibits receipt of the COVID-19 vaccine.
Physical Requirements: Physical effort may include stooping,
kneeling, touching, feeling, reaching, standing, walking, pushing,
pulling, lifting, grasping, talking, hearing, and repetitive
motions. - Clarity of vision to see near, mid-range, and color.
Ability to lift and carry up to 25 lbs.
Working Conditions: The work area must be quiet and free of
distractions. Lighting must be adequate and without glare.
Distracting noises should be kept to a minimum. The employee's desk
must be adequate, designed to safely accommodate the equipment the
employee must use, e.g., computer, printer, keyboard, monitor etc.
The employee must have reliable connectivity to the internet to
access GCI via VPN. -Employee workstation must comply with GCI's
ergonomics standards. -
Work can be intense and stressful due to time/resource limitations
when scheduling multiple tasks with inflexible deadlines.
Occasional overtime, travel, or weekend work may be required.
-Primarily an office environment. The position location may vary
depending on need. Must be able to remain productive with
interruptions, distractions, and noise. This position may require
extended hours and/or weekend schedules and travel throughout the
state. The company and its subsidiaries operate in a 24/7
environment providing critical services to Alaskans and may need to
respond to public health and safety matters or other business
emergencies. Due to business needs employees may be contacted
outside of the core business hours to respond to the immediate
emergency. As such, you will be requested to provide emergency
after hours contact numbers, to include your home and cell phone
numbers if you have those services.
Driving Requirements (if applicable): Must possess and maintain a
valid driver's license, proof of insurance, and a satisfactory
EEO: We are an equal opportunity employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability status, protected veteran status, or
another characteristic protected by law.
Disclaimer: The above information on this description has been
designed to indicate the general nature and level of work performed
by employees within this classification. - It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, and responsibilities required of employees assigned to this
Keywords: GCI (General Communication Inc.), Anchorage , Mgr, Supply Chain- Demand Planning, Professions , Anchorage, Alaska
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