Accounts Receivable Technician

Company: University of Alaska
Location: Anchorage
Posted on: January 16, 2022

Job Description:

Accounts Receivable Technician Apply now (https://secure.dc4.pageuppeople.com/apply/751/gateway/default.aspx?capply&lJobID518534&lJobSourceTypeID796&sLanguageen-us) Job no: 518534 Classification:Fiscal Technician 2 Grade:Grade 76 Work type: Staff Full-time Administrative Unit:University of Alaska Anchorage School/Business unit:UAA VCAS Business Services Location: Anchorage Categories: Business/Accounting/Finance Position Summary:The UAA Office of the Bursar invites applications for the role of Accounts Receivable Technician. We are seeking a highly motivated and enthusiastic individual to join our team. The Office of the Bursar serves the university community by managing student billing and is the central collection point for all university receipts. We strive to provide quality customer service to our students and the university community while maintaining the highest possible standards of accuracy and compliance in the administration of student accounts, university receivables, and cash management. The Accounts Receivable Technician is a front-line customer service agent, responsible for assisting students in navigating UAA and their student account, and all payments made to the university. Duties: 10 Wolfcard - Oversee the Wolfcard Office. Take photos, print ID cards, and create records in Blackboard Transact as necessary. Receive funds and apply deposits to Wolfcard accounts & reissue payments. Reconcile Wolfcard Register. Provide information and general assistance with inquiries. Essential 20 University Receipts & Deposits - Review, verify, and post departmental deposits and receivables. Distribute receipts to appropriate areas. Assist departments in researching deposit entries. Review incoming departmental deposits for fund or revenue errors and report discrepancies. Receive departmental and club deposits, student and agency payments and record in Banner. Essential 30 Student and Other Receivables Payments - Receive and post student account payments from various sources. Review charges and payments for parking, library, student health center, housing, enrollment, etc. Review Enrollment Services forms in Banner for accuracy. Review and post incoming VA payments daily. Thoroughly review & post all incoming scholarship payments for students to scholarship holding account and student accounts, coordinating with other departments as necessary. Ensure compliance with University policies and procedures. Balance $200 cash drawer daily. Prepare reconciliation report and deposit of cash receipts at the end of the day, verifying bank deposit and data entry balances to ensure accurate entries. Reconcile balance sheet accounts as appropriate. Essential 35 Customer Service - Provide support to the Office of the Bursar call center, department email accounts, and cashiering service windows, providing the highest level of customer service. Counsel, advise, investigate, problem-solve, and resolve issues from current and former students, parents, and other members of the university community. Provide accurate information in a professional manner to students inquiring about their account status including charges, credits, adjustments, and payments as well as University policies and procedures. Refer to specialist areas as appropriate. Provide administrative support to the entire Cashiering team and other areas of the Office of the Bursar as directed by the Cashiering Supervisor. Identify inefficiencies to promote operational excellence and coordinate process improvements of service to students and the University community. Essential 5 Fiscal Records Management - Maintain department fiscal records according to established UA retention criteria. File daily work and scan records to OnBase. Purge records beyond retention schedules. Gather documentation in response to internal and external audit requests. Essential KNOWLEDGE/SKILLS/ABILITIES: General Accounting Knowledge, including Generally Accepted Accounting Principles (GAAP). Knowledge of bank transactions and cash control methods is preferred. Computer experience to include Excel, Word, and database. Excellent oral and written communication skills. Organizational skills with the ability to work with a high volume and a high degree of accuracy during peak times. Ability to provide excellent customer service with a great deal of tact and diplomacy. Ability to work independently and as a member of a team. TYPICAL EXPERIENCE: College coursework in Accounting and one year of entry-level accounting experience, or an equivalent combination of training and experience related to the position duties and responsibilities. Cash handling experience including proper internal control methods preferred. Experience in the proper handling of confidential information. One year of professional experience working in a high-volume customer service position is preferred. REQUIRED EDUCATION OR TRAINING: College coursework in Accounting, or an equivalent combination of training and experience related to the position duties and responsibilities. High school graduation or equivalent required. To be eligible for this position, applicants must be legally authorized for unrestricted employment in the United States. No work visas will be sponsored for this position. This is a full-time,Grade 76 (https://www.alaska.edu/hr/talent/files/fy22-salary-schedules/regular-staff-salary-schedules/FY22_ALL_STAFF.pdf) , minimum $19.34/hr, 12-month position complete with a competitive salary andUA employee benefits package (http://www.alaska.edu/jobs/benefits/) . This is an in-person position located on the Anchorage Campus. Remote work is not available for this position. Hours are Monday-Friday 8:30 am -5:30 pm. An initial review of applications will begin on January 3, 2022. To ensure consideration, please apply by January 2nd at 11:55pm AKST. This position will remain open until filled. Reasonable Accommodation Statement: The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200. Affirmative Action Statement: UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:www.alaska.edu/nondiscrimination Background Check: The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Probationary Period: Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat. Public Disclosure Statement: Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free. Training Policy: It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold and to complete the required training within a specified period to remain employed at the UA. Contact Information: If you have any questions regarding this position, please contact the University of Alaska HR at 907-450-8200. Advertised: 13 Dec 2021 Alaskan Standard Time Applications close:

Keywords: University of Alaska, Anchorage , Accounts Receivable Technician, Professions , Anchorage, Alaska