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ServiceNow Business Analyst

Company: Kforce Technology
Location: Anchorage
Posted on: November 22, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client in Anchorage, AK that is seeking a ServiceNow Business Analyst. Responsibilities:

  • In this role, the ServiceNow Business Analyst will assist with annual planning activities and enable execution of planning throughout the year
  • Monthly files preparation, validations as well as data analysis and reconciliation
  • Partner with Sales Commission team and Sales Operations to identify any data issues and/or the root cause of data discrepancies
  • Drive process improvement to improve productivity and operational efficiency
  • The ServiceNow Business Analyst will collaborate with Sales Operations and cross-functional business partners to ensure business alignment and actionable outcomes
  • Other ad-hoc responsibilities in support of cross-functional stakeholders and strategic initiatives
  • Ensure all related activities are delivered with a focus on customer service and quality
  • Identify requirements from a variety of stakeholders
  • ServiceNow Business Analyst will act as the liaison between the customer and the project team, and facilitate communication between the customer and the project team throughout the project Job Requirements:REQUIREMENTS:
    • Degree in Business, Information Systems, or Computer Science
    • ITIL experience (certifications preferred)
    • 3+ years of business analysis experience
    • Prior working knowledge of ServiceNow
    • Experience with Agile
    • Excellent written and verbal communication skills
    • Ability to understand business processes and translate into technical specifications
    • Solid problem solving and analytical skills
    • Ability to work effectively with people at all levels of the organization
    • Client-focused approach with outstanding interpersonal skills
    • Working knowledge of system development life cycle concepts
    • Highly skilled with Jira or similar Agile Project Management Tools
    • Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information

Keywords: Kforce Technology, Anchorage , ServiceNow Business Analyst, Professions , Anchorage, Alaska

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