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Desktop Support Technician

Company: World Technologies, Inc.
Location: Anchorage
Posted on: February 22, 2021

Job Description:

Role: Provide technical desktop hardware support to end users. Duties:

  • Perform Desktop Support Technician I duties and responsibilities.
  • Analyze, diagnose and implement corrective solutions for end user hardware issues, using standard diagnostic and troubleshooting principles, theories, concepts, and techniques with minimal supervision.
  • Maintain working technical knowledge of current operating systems, software, hardware and standards to include Windows 7 and later and Office 2007 and later. Operational knowledge of current Mac OS desirable. Education: A+ Certification, Associates degree in Computer Science or related fieldExperience: - 1+ years prior customer service experience. - Must be positive, adaptable, and a team player. - Excellent verbal, written, and interpersonal skills.- Self-motivated, organized, and detail oriented. - Familiarity with DevOps/Agile process for task flow completion a plus. - Analytical and problem-solving abilities expected. Qualified candidates forward MS word resume, advise present location, citizenship status, required salary range and availability details. - provided by Dice

Keywords: World Technologies, Inc., Anchorage , Desktop Support Technician, Professions , Anchorage, Alaska

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