Network Technician
Company: TEKsystems, Inc
Location: Anchorage
Posted on: January 10, 2021
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Job Description:
Description:Technician I, NOCThe NOC Technician will provide
on-shift surveillance, management, troubleshooting response, and
resolution of the company's Wireless Radio Access Network (RAN)
equipment and/or Core Network in order to provide the highest level
of network availability by restoring service and minimizing call
out of field technicians.Entry-level technical position to provide
on-shift surveillance, management, advanced-level troubleshooting
response, and trouble resolution. Must have a basic understanding
of telecommunications, and the ability to follow documented
procedures. Essential Duties of the NOC Technician:* M onitor the
network and associated network elements; investigating and
determining the cause of network events and alarms. Perform network
troubleshooting and corrective maintenance. Respond to and isolate
outages, working with the appropriate technical groups to restore
service. Initiate disaster recovery actions as required.* Interact
with the company's customers, internal employees, and vendors in a
professional manner to resolve issues at the lowest level and as
timely as possible* Compile and submit notifications and reports on
network status and activity. Initiate notifications to management
as determined by protocol. Knowledge, Skills, and Ability:*
Demonstrated ability to work independently and as a member of a
team.* Excellent oral and written communication skills required.*
Interpersonal and professional skills; able to handle stress when
working with the customer and/or other employee issues with
diplomacy, tact and concern.* Must have a high degree of
self-initiative and be able to prioritize and handle multiple tasks
with independent decision-making.Skills:technical service desk
experience preferredTop Skills Details:Customer service, Network
Monitoring, Cisco routing and switchingAdditional Skills &
Qualifications:Troubleshooting, OSI Model, TCP/IPExperience
Level:Entry LevelAbout TEKsystems:We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a
new world of opportunity. We are a team of 80,000 strong, working
with over 6,000 clients, including 80% of the Fortune 500, across
North America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
Keywords: TEKsystems, Inc, Anchorage , Network Technician, Professions , Anchorage, Alaska
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