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MLP INFORMATION CENTER CONSULTANT II Range NON

Company: Municipality of Anchorage
Location: Anchorage
Posted on: September 5, 2020

Job Description:

Job Title ML & P INFORMATION CENTER CONSULTANT II - Range 15 / NON Closing Date/Time Fri. 08/07/20 5:00 PM Alaska Time Salary $31.66 - $40.48 Hourly $2,532.80 - $3,238.40 Biweekly $5,487.73 - $7,016.53 Monthly $65,852.80 - $84,198.40 Annually Job Type Regular / Full Time Location: 1200 E 1st Ave, Anchorage, Alaska Department ML & P Print Job Information - Apply Job Information Benefits Supplemental Questions Open to the general public and any current Municipal employee. This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage. Department: Municipal Light & Power (ML & P) Hours of Work: Monday through Friday; 8:00 a.m. - 5:00 p.m. Location: 1200 E 1st Avenue Example Of Duties This position is responsible for providing desktop support of computer systems for divisions throughout ML & P. The incumbent will install, configure, and maintain desktop hardware and software; respond to trouble calls; resolve complex application and system issues and provide assistance and training to end users. The employee will assist end users through hands on guidance and informal training. Additionally, the employee will provide documentation to build a knowledge base of solutions to commonly occurring problems. Employee will provide training to end users. Perform other related duties as assigned. Minimum Qualifications / Substitutions / Preferences Bachelor's degree in Management Information Systems, Computer Science, or related field, and two (2) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere OR . Associates degree in Management Information Systems, Computer Science, or related field, and four (4) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere. OR Highschool diploma, GED, or equivalent and six (6) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere. Must possess a valid State of Alaska Driver's License by time of hire. Preferences Experience working for a utility Additional Important Information The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify is a registered trademark of the U.S. Department of Homeland Security. If selected for hire, appointment to this position will be conditional based upon the submission of a current copy of the applicant's Alaska driver's license and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment. All required certifications and licenses must remain current for the duration of employment. All required licenses and certifications must remain current for the duration of employment. Military Service Interview Preference Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration. Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration. The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion. Application Process: Once an applicant clicks on the 'Apply' link underneath the header section of a vacancy announcement, they will be directed to the website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. Note: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1- For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time. The MOA is an EO and AA Employer and complies with Title I of the ADA For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at

Keywords: Municipality of Anchorage, Anchorage , MLP INFORMATION CENTER CONSULTANT II Range NON, Professions , Anchorage, Alaska

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