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Company: Advancial Federal Credit Union
Location: Anchorage
Posted on: September 13, 2019

Job Description:

Founded in 1937, Advancial is one of the oldest and largest credit unions in the country. We are an established and proactive full-service financial institution providing personal, convenient and advanced financial services to individuals and select group partners. Our mission is to create lasting value for our members through superior service, quality products, and innovative solutions. At Advancial, we always strive to provide the best service and products to our members because we love what we do. We work together to build a culture that promotes a positive employee experience. We've been named a Best Company to Work for in Texas for nine consecutive years and a Best and Brightest Company to Work For nationally and locally because we're serious about building fulfilling careers and not just day jobs. We invite you to learn more about this position and what Advancial has to offer by completing our online application. Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersAdvancial Federal Credit Union participates in the Electronic Employment Verification process. Please click here for more information.If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you'd like to view a copy of the company's affirmative action plan, please complete this form.The Teller (Member Service Representative I) position will be responsible for assisting our members face to face, over the phone, and via email to process transactions or services such as; balance inquires, opening new accounts, deposits, withdrawals, and answering account questions. Scope of Responsibilities:

  • This person will serve as a liaison between the member and the Credit Union.
  • Providing account information to members.
  • Performs routine transactions, including balance inquiry, deposits, withdrawals, cash advances, loan payments, history information, transfer, stop payments or photocopy of check(s) and check cashing.
  • Recommends products from marketing campaigns to generate cross sell opportunities.
  • Opens new accounts, checking, certificates, money markets, and CD accounts.
  • Processes close account requests, address changes, request wire transfers, stop payments, and order checks.
  • Maximizes service opportunities for current and prospective members and enhances communication through the daily use of Advancial's customer relationship management system (PRISM).
  • Updates member demographic data, and communications with contacts.
  • Tracks sales and incentive goals as well as manages leads and referrals.
  • Uses organizational tools in the PRISM Calendar.Required Qualifications:
    • Candidate should be able to work the following hours: Monday - Friday 8:10 am. - 4:40 pm. (with a half hour lunch).
    • High School diploma or equivalent.
    • Minimum 3 months related experience and/or training.
    • Goal-, detail-, and results-oriented; extremely organized; and motivated.
    • MS Office proficient.
    • Excellent verbal and written communication skills.
    • Exceptional interpersonal and teamwork skills.
    • Strong cash handling skills.Desired Qualifications:
      • Sales experience preferred.
      • Financial Industry experience a plus!

Keywords: Advancial Federal Credit Union, Anchorage , Teller, Other , Anchorage, Alaska

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