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Bilingual Insurance Customer Service Representative

Company: VirtualVocations
Location: Anchorage
Posted on: September 15, 2023

Job Description:

A company is looking for a Bilingual Insurance Customer Service Representative.
Key Responsibilities:

Answer inbound calls from existing customers in a fast-paced call center-like environment, resolving their needs efficiently
Develop and maintain knowledge of insurance requirements and carrier guidelines
Assist customers with coverages, billing, policy history, and resolve issues

Required Qualifications:

Resident state P&C license
Two plus years of customer service experience in the non-standard market
Experience in a high volume and fast-paced call center environment
Ability to multi-task and navigate multiple screens and systems simultaneously
Bilingual skills are a plus

Keywords: VirtualVocations, Anchorage , Bilingual Insurance Customer Service Representative, Other , Anchorage, Alaska

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