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Product Support Representative II

Company: VirtualVocations
Location: Anchorage
Posted on: September 15, 2023

Job Description:

A company is looking for a Product Support Representative II.
Key Responsibilities:

Deliver exceptional customer service, product training, and technical support to customers
Analyze customer issues and provide technical advice for supported products
Assist with product development by conveying customer feedback and requests


At least one year of direct experience delivering technical product support in a call center environment
High School Diploma or equivalent required
Basic technical ability to resolve customer issues and assist as needed
Ability to adhere to established business rules and maintain accurate documentation
Ability to effectively present information and respond to inquiries

Keywords: VirtualVocations, Anchorage , Product Support Representative II, Other , Anchorage, Alaska

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