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Stock & Shareholder Services Specialist

Company: Olgoonik
Location: Anchorage
Posted on: January 27, 2023

Job Description:




Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability
Olgoonik is a strong family of professional contracting companies established to create benefits for our Alaska Native shareholders and fueled by the belief that to do so our operations must remain of the highest quality, our employees qualified and principled, and our commitment to safety and every client's mission unconditional.
From our roots in Alaska's Arctic to our operations in South America, Europe, Asia, Africa and the Middle East, our experienced and dependable workforce consistently delivers results through a sharp combination of innovation and practicality.

Stock & Shareholder Services Specialist

Overview:
The Stock & Shareholder Services Coordinator provides front-line support for Olgoonik Corporation (OC) shareholders and descendants, including applicants seeking to enroll in OC, for matters relating to stock and shareholder programs. The position supports the effective operation of the Stock and Shareholder Services departments, including answering general questions, reviewing and processing forms, providing stock information, general shareholder program information, shareholder outreach and communication, digitizing, filing, and uploading forms and records, and assisting with shareholder events.
Primary Responsibilities:

* Answer questions, share information, and assist with forms and applications relating to OC's programs, Class B enrollment, and other stock and shareholder matters.
* Assist with and support shareholder programs, community programs, training opportunities, and operational functions as directed.
* Assist shareholders, descendants, and enrollment applicants with paperwork, scan, save and upload documents, forward paperwork to appropriate points of contact, and assist with processing forms.
* Assist with compiling information packets for Heirship Committee review and attend Heirship Committee meetings to learn about OC's Stock process.
* Assist with processing shareholder dividends, including updating shareholder and custodian information, logging dividend calls and answering questions, working with accounting to provide updated address and direct deposit information, stop payments, and reissue of dividends.
* Maintain confidential files, records, and data information relating to shareholder stock, stock transfers, enrollment, dividends, scholarships, and other shareholder benefits.
* Assist with shareholder and community outreach and events, including coordination and logistics for community meetings and Annual Meeting, youth, training, and development programs.
* Assemble and create routine and non-routine documents including, but not limited to correspondence, policies, presentations, procedures, newsletter articles, reports, work instructions, minutes, and logs.
* Interfaces with and assists with contacting shareholders, descendants, applicants, shareholder families and local entities by phone, mail, providing printed materials, in-person, by email and other electronic methods.
* Perform data entry.
* Support OC Anchorage office Admin staff by providing back-up coverage for doorbell and other assistance as needed.
* Other duties as assigned.
Supervisory Responsibilities:

There are no supervisory responsibilities associated with this position.
Education and/or Experience:

* High School diploma or GED equivalent required. Some college preferred.
* Must have a minimum of three (3) years of administrative experience including one (1) year of experience with sensitive and confidential information.
* Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook required.
Knowledge, Skills, Abilities:

* Must be able to relate to Olgoonik Corporation shareholder needs and establish excellent communications with shareholders, descendants, community members, and enrollment applicants.
* Must be able to maintain timely and regular attendance.
* Must be able to multi-task efficiently, work in a fast-paced environment on multiple projects and have a strong attention to detail.
* Must possess self-motivation and the ability to work effectively under minimal supervision.
* Must demonstrate an excellent attitude and ability to work as a member of a team.
* Must be able to exercise discretion in performing assigned tasks and projects.
* Must demonstrate ability to appropriately handle proprietary and confidential information in accordance with corporation policies and procedures.
* Must have proficient written and verbal communication skills.
* Must have the ability to effectively present information to public, management, and staff.
* Must be proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
* Ability to work under pressure and meet new challenges with an open mind and optimistic response.
Certificates, Licenses, Registrations

Valid Alaska Driver's license is required
Security Clearance
None required
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools, or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear. The employee must occasionally lift and or move up to 25 pounds.
Travel:

Domestic travel may be required for training, program coordination, or according to business need
Work Environment

General office environment. Some travel required as needed for business purposes.
Additional Details:


  • Subsidiary: Olgoonik Corporation
  • FLSA: Non-Exempt
  • Requisition Nbr: 2013618


    Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability
    Olgoonik is an equal opportunity employer in all aspects of employment to all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, age, disability, genetic information, or veteran status. As an Alaska Native Corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.


Keywords: Olgoonik, Anchorage , Stock & Shareholder Services Specialist, Other , Anchorage, Alaska

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