Practice Support Specialist - Peds Subspecialty *On-Call*
Company: Providence Health & Services
Location: Anchorage
Posted on: August 5, 2022
Job Description:
Description Providence is calling a Practice Support Specialist
(Pmg Ped Subspecialities, Day Shift, 1.0 FTE) to Providence
Physician Services Organization in Anchorage, Alaska. We are a
community of caregivers delivering every day on our Mission to
provide compassionate care that is accessible for all - especially
those who are poor and vulnerable. Apply Today! Applicants that
meet qualifications will receive a text with some additional
questions from our Modern Hire system. In this position you
will:
- Greet patients/families, register, verify and update necessary
information (including prepaid eligibility) on the system.
- Ensure scheduled visits for patients are with appropriate
authorizations. Assist the patient with the completion of routine
forms. Report problems and irregularities.
- Ensure that the patient's next appointment is scheduled (if
appropriate) and referrals are coordinated (if appropriate) prior
to patient leaving the office.
- Answer telephone and disburses callers in a friendly, prompt
and accurate manner. Provide accurate information or takes messages
when appropriate. Retrieve and disburse messages from answering
service/machine and facsimile machine.
- Schedule, cancel, reschedule and confirm office visits
according to office scheduling procedure. Track and recall patients
when appropriate for chronic care follow-up and preventive care
visits.
- Prepare for the next day's activities. This includes printing
the physicians' schedules (alphabetically and chronologically),
pulling the medical records and printing encounter forms and
demographic sheets.
- Ensure maintenance of medical records. This includes the timely
and accurate retrieval and storing of patient records; submitting
the medical record to physician for review (i.e. lab results,
signature, telephone messages and referrals); filing of dictation,
lab work results and physician referral reports; and responding to
medical records requests, insuring patient confidentiality at all
times.
- Maintain and update current information on physician's
schedule. Assist physician in keeping to the schedule in order to
minimize patient wait times.
- At staff request, schedules patient testing, procedures,
referrals/consultations and admissions with hospitals, specialist
and allied health agencies. Types and copies documents/forms as
required.
- Work with attorneys, court, and out of town clinics for staff
scheduling.
- Maintain work area in a clean, neat and orderly manner.
- Assist with billing, ordering, maintaining supplies, and
reporting.
- Implement care/services that recognize age/diversity specific
needs/issues of customers served.
- Complete initial and annual Competency Plan for assigned job
and department. Required qualifications for this position include:
- High school diploma or GED
- Using a computer, printer, telephone, fax machine, calculator
and photocopier Preferred qualification for this position include:
- 1 year experience in a medical office setting About the
ministry you will serve. Providence Medical Group is a group of
primary care, specialty care and hospital-based medical providers
who serve Alaska in many locations. Our providers and staff strive
to create a distinctive health care experience for each patient -
one focused on trust, respect, communication and teamwork. About
Providence At Providence, our strength lies in Our Promise of "Know
me, care for me, ease my way." Working at our family of
organizations means that regardless of your role, we'll walk
alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. Requsition ID:
P350657 Company: Providence Jobs Job Category: Patient Services Job
Function: Clinical Support Schedule: Per-Diem Shift: Day Career
Track: Clinical Support Department: 1014 AK PMG PEDS SUBSPEC
Address: AK Anchorage 3200 Providence Dr Providence is proud to be
an Equal Opportunity Employer. Providence does not discriminate on
the basis of race, color, gender, disability, veteran, military
status, religion, age, creed, national origin, sexual identity or
expression, sexual orientation, marital status, genetic
information, or any other basis prohibited by local, state, or
federal law.
Keywords: Providence Health & Services, Anchorage , Practice Support Specialist - Peds Subspecialty *On-Call*, Other , Anchorage, Alaska
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