OTR Dispatch Supervisor
Posted on: May 14, 2022
1800 E 1st Ave
Anchorage, AK 99501, USA
1800 E 1st Ave
Anchorage, AK 99501, USA
Carlile is a trucking and logistics company that's proudly Alaskan.
Headquartered in Anchorage, we seek people who share our values and
take pride in being professional. We value safety, reliability,
dedication to our organization, and industry-leading innovation. We
look for pride, integrity, grit, and approachability. If you're
looking for a long-term career - on the road or in the office -
this is a unique place to build one.Carlile's training and career
advancement programs turn beginners into elite professionals able
to provide lifesaving supplies to customers living in some of the
harshest conditions on Earth. Our Veteran Mentorship Program shows
our deep respect for current and former members of the United
States Armed Forces - drivers and mechanics as well as professional
support staff are all invited to apply to become part of another
proud tradition: serving Alaska.
Carlile prohibits discrimination due to race; gender, gender
identity, or gender expression; sexual orientation; geographic
background; national origin; culture; age; disability; veteran
status; economic status; marital status; religious beliefs; or
Winner of the NBRI Circle of Excellence Award! "This award
recognizes organizations that place a high value on employee
experience and customer experience. These organizations demonstrate
their dedication by conducting best in class survey research with
NBRI and taking action based upon the results."
Job SummaryThis position is responsible for the dispatching and
routing of Company and third-party drivers transporting goods from
the lower 48 to Alaska. Will provide other logistics support when
workload allows.--- Operate safely and in compliance with all
established HSSE policies and procedures.
--- Plan, prioritize and execute deliveries to warehouses by
dispatching Company drivers or vetting, hiring and dispatching
--- Provide drivers with information about routes, traffic,
terminal conditions, obstacles and requirements
--- Monitor/report out-gate and in-gate activities and dispatch
empty container return to avoid storage charges.
--- Escalate discrepancy in the information and data to the
respective teams and ensure resolutions are delivered
--- Work within various time constraints to meet critical business
needs, while measuring and identifying activities performed
--- Coordinate repair and maintenance needs of drivers and
--- Ensure food inspection reports meet customs documentation
--- Keep customer informed of statuses and delivery times
--- Bachelor's degree in Logistics, Supply Chain, Business,
Statistics or related field OR 3 years' experience in logistics,
distribution, transportation or related area
--- Previous dispatching experience in the trucking or
transportation industryKnowledge, Skills, and Abilities
--- Proficient use of MS Office Suite
--- Working knowledge of transportation industry software
--- Ability to multi-task and work under pressure while meeting
--- Ability to work independently and problem solve
--- Excellent written, verbal, and listening communication
--- Exceptional customer service both internally and externally
--- Working knowledge of DOT regulations, weights, measures and
hours of service requirements and US/Canadian customs
--- Able to work non-traditional hoursLeadership Competencies
--- Communication: Express ideas in a clear, concise and convincing
manner. Exercise good writing, speaking and listening skills. Use
good judgment as to what to communicate and the best approach.
Foster an open communication environment.
--- Interpersonal Skills: Treat others with courtesy, sensitivity
and respect. Build and maintain strong relationships. Be friendly,
approachable, humble and authentic. Have an awareness of your own
strengths and weaknesses and strive for improvement.
--- Respect: Treat people of all levels and all walks of life with
respect. Listen for understanding.
--- Trust: Earn the trust of others by being well intentioned and
fair in all dealings. Follow through on commitments.
--- Accountable: Hold yourself and others accountable for
measureable high quality, timely and cost effective results. Accept
responsibility for mistakes and continuously strive to improve.
--- Continuous Improvement: Performs and models Carlile's
continuous improvement process and behaviors. Solicit and encourage
improvement suggestions from team members. Ensure target condition
and improvement efforts are aligned with higher level goals.
--- Lead and Develop: Commit to developing yourself and others.
Plan for succession and provide opportunities for professional
The physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this position
Reasonable AccommodationsCarlile will make a reasonable
accommodation(s) wherever necessary for all employees or applicants
with disabilities, provided the individual is otherwise qualified
to safely perform the essential duties and assignments connection
with the job and provided that any accommodations made do not
impose an undue hardship on Carlile.QualificationsSkillsBehaviors:
Motivations:EducationExperienceLicenses & CertificationsEqual
Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Carlile, Anchorage , OTR Dispatch Supervisor, Other , Anchorage, Alaska
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