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Consumer Lending Processing Specialist I, II, III

Company: Alaska USA Federal Credit Union
Location: Anchorage
Posted on: May 14, 2022

Job Description:

Overview:Reports to: Consumer Lending Processing Supervisor I
Functions Supervised: None
Primary Functions: Coordinate branch/member closings and perform necessary data input.
Duties and Responsibilities:

  • Respond to all phone, mail and internet generated member inquiries regarding loan approvals, denials, guidelines, policies, and programs.
  • Contact members and branches with approved loan requests, advise them of the terms and conditions of the loan.
  • Coordinate with members and branches to obtain the necessary information and documentation for loan closing.
  • Process, fund, and close CLC mail and E-Sign loans.
  • Obtain all loan related documents, verify validity of title documents, and obtain loan payoffs when necessary.
  • Create and review loan checklists.
  • Create adverse actions letters and Pre-Approval letters as needed.
  • Monitor and process requests and applications in assigned loan queues, phone queues and email inboxes.
  • Perform other duties as assigned.Qualifications:Education: High school graduate or equivalent.
    Creditable Experience in Lieu of Education: Not Applicable
    Experience/Skills: One year increasingly responsible experience in a related position, preferably within the consumer loan area or a comparable member service-related position with this credit union. One year direct public contact experience preferred. Must be able to type 35 wpm, operate a 10-key calculator and be familiar with on-line data operations. Must have ability to diplomatically handle difficult situations. Must be willing to work evenings and weekends.
    Tenure: Consumer Lending Processing Specialist II or III, Category 13 or 12, requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.
    Equal Opportunity Employer

Keywords: Alaska USA Federal Credit Union, Anchorage , Consumer Lending Processing Specialist I, II, III, Other , Anchorage, Alaska

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