Consumer Lending Processing Specialist I, II, III

Company: Alaska USA Federal Credit Union
Location: Anchorage
Posted on: May 14, 2022

Job Description:

Overview:Reports to: Consumer Lending Processing Supervisor I
Functions Supervised: None
Primary Functions: Coordinate branch/member closings and perform necessary data input.
Duties and Responsibilities:

• Respond to all phone, mail and internet generated member inquiries regarding loan approvals, denials, guidelines, policies, and programs.
• Contact members and branches with approved loan requests, advise them of the terms and conditions of the loan.
• Coordinate with members and branches to obtain the necessary information and documentation for loan closing.
• Process, fund, and close CLC mail and E-Sign loans.
• Obtain all loan related documents, verify validity of title documents, and obtain loan payoffs when necessary.
• Create and review loan checklists.
• Create adverse actions letters and Pre-Approval letters as needed.
• Monitor and process requests and applications in assigned loan queues, phone queues and email inboxes.
• Perform other duties as assigned.Qualifications:Education: High school graduate or equivalent.
  Creditable Experience in Lieu of Education: Not Applicable
  Experience/Skills: One year increasingly responsible experience in a related position, preferably within the consumer loan area or a comparable member service-related position with this credit union. One year direct public contact experience preferred. Must be able to type 35 wpm, operate a 10-key calculator and be familiar with on-line data operations. Must have ability to diplomatically handle difficult situations. Must be willing to work evenings and weekends.
  Tenure: Consumer Lending Processing Specialist II or III, Category 13 or 12, requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.
  Equal Opportunity Employer

Keywords: Alaska USA Federal Credit Union, Anchorage , Consumer Lending Processing Specialist I, II, III, Other , Anchorage, Alaska