Service Execution

Company: Express EMPLOYEMENT PROFESSIONALS
Location: Anchorage
Posted on: May 12, 2022

Job Description:

General Information Position: Customer Service Coordinator Location: Decatur, IL # of Openings: 1 Position Type: Long-term, evaluation hire Hours: 8:00AM - 5:00PM Pay: $15.00/hr Days: Monday - Friday This Decatur based company is the largest independent provider of repair service and parts for floor cleaning equipment and has a need for a Customer Service Coordinator. The position is long-term and the company offers a full compliment of benefits. These include major medical insurance, paid holidays, paid vacation, and 401K. Qualifications for Customer Service Coordinator Telephone based customer service Data entry and typing skills (to be evaluated on both speed and accuracy) MS Office proficiency Upbeat and energetic personality Ability to work in a fast-paced, team environment Responsibilities for Customer Service Coordinator This position is responsible for coordinating technicians performing field service calls for equipment repair. The company contracts with independent technicians around the country to service their customers. This person will be scheduling technicians, making sure that required parts are shipped in advance, and communicating with the customer. Determining parts and services the customer requires Scheduling service calls with independent technicians Coordinating service dates with customers and technicians Tracking parts shipments to arrive before the technician arrives on site Following up with customers to repair were completed satisfactorily About Express Employment Professionals Serving over 400 client companies in Macon and Dewitt counties since 2005 Express was voted Best of Staffing in the Herald & Review Readers' Choice Awards Applicants never pay a fee Benefits available include: holiday pay, medical insurance, dental insurance, 401K One application for multiple positions Phone: (217) 872-7400 Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people

Keywords: Express EMPLOYEMENT PROFESSIONALS, Anchorage , Service Execution, Other , Anchorage, Alaska