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FRONT DESK SUPERVISOR (KENAI FJORDS TOURS)

Company: Pursuit
Location: Kenai
Posted on: January 16, 2022

Job Description:

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As the Front Desk Supervisor, you will contribute to the overall guest satisfaction by providing courteous service. You will serve as the first point of contact for many guest inquiries. You will greet and assist guests and provide information about the Alaska Collection by Pursuit products. You will have a range of duties and responsibilities to include:Assist guests in person and on the phone with information about tours and servicesAccurately capture reservations on the computer-based reservations systemAssist in the supervision of all Guest Service Agents as directedWork closely with fellow team members to ensure on-time vessel departuresStrong interpersonal and communication skillsExcellent organization and detail-oriented skillsPrevious guest service experienceWe wake up every day to greet glaciers, mountain peaks and pristine lakes. At Pursuit, we live the dream. We'reunited by an intrinsic love of exploring that can't be confined by physical borders. Together, Pursuit teammembers and guests create inspiring memories they will share with their friends and families for years to come.It's all about sharing our amazing destinations.COVID-19: Safety first is our number one core value. We strive to maintain a safe and healthy environment for our guests and staff. Pursuit follows all CDC guidelines and practices social distancing and other CDC protocols. Masks are required when working in close proximity with guests and during transportation. We strongly encourage all staff to get vaccinated prior to arrival.Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Keywords: Pursuit, Anchorage , FRONT DESK SUPERVISOR (KENAI FJORDS TOURS), Other , Kenai, Alaska

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