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Mortgage Closing Supervisor

Company: Alaska USA Federal Credit Union
Location: Anchorage
Posted on: January 9, 2022

Job Description:

Overview:Reports To: Mortgage Closing Manager
Functions Supervised: Closer I, II, II
Primary Functions: Responsible for timely and accurate mortgage loan closing and daily supervision of mortgage closing staff in Glendale, Arizona Operations Center.
Duties and Responsibilities:

  • Assume certain supervisory responsibilities as assigned by management, such as: a. organize loan files to ensure work is completed timely as directed by Mortgage Loan Closing Manager; b. assist in training new closers; c. provide guidance and assistance to the closing and corrections teams as necessary; d. provide feedback for performance reviews.
  • Perform loan closing tasks as described in Mortgage Loan Closer III job description as needed to ensure team continues to meet established turn-time requirements.
  • Act as back-up Mortgage Loan Disbursement Officer performing duties as described in this position's job description.
  • Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system.
  • Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department.
  • Coordinate with Corrections and Loan Delivery teams to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet investor and agency requirements.
  • Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible.
  • Communicate and coordinate with originating and underwriting staff to facilitate excellent member service.
  • Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance member service, or improve efficiency within the department.
  • Perform other duties as assigned.Qualifications:Education: High school graduate or equivalent.
    Creditable Experience in Lieu of Education: Not applicable
    Experience/Skills: Proficient in typing, use of calculator by touch, and proficient in the use of personal computer systems. Good communication skills and a thorough knowledge of mortgage loan closing documentation requirements. Must have a minimum of three years management/supervisory experience with demonstrated ability to train staff. Must be able to perform duties independently with minimal supervision. Must have demonstrated an ability to routinely close a high volume of loans without errors. Advanced industry courses in real estate lending and closing recommended.
    Tenure: Not Applicable
    Equal Opportunity Employer

Keywords: Alaska USA Federal Credit Union, Anchorage , Mortgage Closing Supervisor, Other , Anchorage, Alaska

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