Practice Support Specialist - Radiation Oncology
Company: Providence Health & Services
Posted on: June 9, 2021
Providence is calling a Practice Support Specialist (Radiation
Oncology, Day Shift, 1.0 FTE) to Providence Alaska Medical Center
in Anchorage, Alaska. We are a community of caregivers delivery
every day on our Mission to provide compassionate care that is
accessible for all - especially those who are poor and
In this position you will:
- Organizes and expedites flow of work according to department
standards and guidelines. Verifies and updates patient visit
information into office record systems. Recognizes errors/problems
and corrects within scope of responsibility.
- Assists with patient scheduling on an as needed basis. Ensures
patient records contain appropriate authorizations and all
associated documentation is complete. Works with clinical staff for
high priority appointment scheduling. Makes reminder calls for
appointments, as required. For the on site clinics, assist with
patient front desk check-in and coordinating patient hand-off with
clinic staff who own the patient registration process.
- Assists with department specific audits/projects and reporting
requirements. Researches, collects, assembles, and/or verifies
data/information, as required.
- Greets patients in a professional and courteous manner. Assists
and resolves patient inquiries (scheduling and billing, on an as
needed basis) appropriately and in a timely manner. Maintains
confidentiality of all patient and employee information.
- Answers incoming calls using courteous phone etiquette. Assists
with routine questions and inquiries regarding patient
appointments. Takes messages or refers calls to appropriate staff.
Demonstrates professional inter-personal skills in communicating
with providers, clinical staff, patients, and other departmental
- Operates office equipment in a safe manner according to
department procedures. Identifies equipment in need of repairs and
orders same. Keeps office and personal space clean and
- Completes initial and annual Competency Plan for assigned job
Required qualification for this position include:
Preferred qualification for this position include:
- 2 years administrative experience in a medical office
About Providence Alaska Medical Center
Providence Health & Services Alaska is among nation's best
employers for healthy lifestyles! The National Business Group on
Health, a non-profit association of large U.S. employers, has
honored Providence Alaska for its commitment and dedication to
promoting a healthy workplace and encouraging our caregivers
(employees) and families to support and maintain healthy
lifestyles. Mountain-Pacific Quality Health has awarded Providence
Alaska Medical Center with its Quality Achievement Award for
high-quality care in the areas of heart attack, heart failure,
pneumonia and surgical infection prevention. This is the highest
honor awarded by Mountain-Pacific.
As the state's largest hospital, Providence Alaska Medical
Center provides full-service, comprehensive care to all Alaskans, a
role unmatched by any other in the state. Within our community, you
will find top notch ski resorts, kayaking, and wildlife. Enjoying
the outdoors is just one of many reasons to live in and explore
Keywords: Providence Health & Services, Anchorage , Practice Support Specialist - Radiation Oncology, Other , Anchorage, Alaska
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