*This shared position works on a 7 days / 7 days off
The Shared Intensive Supports Home Alliance Coordinator (Shared
ISHAC) provides services to Hope support recipients through their
daily oversight of an Assisted Living Home whose support recipients
have challenging behaviors and intensive support needs. The Shared
ISHAC is responsible for the overall management of the assigned
home in collaboration with the other Shared ISHAC who works the
opposite shift. The Shared ISHAC ensures the health and safety of
the support recipients and takes appropriate steps, utilizing
agency or treatment directed supports and trainings to deescalate
individuals who may become physically or verbally aggressive. This
position provides continual heightened vigilance in supervision and
monitoring required for the safety of the support recipient and/or
others while teaching activities of daily living, as well as social
and communication skills to foster independence. The Shared ISHAC
facilitates communication amongst all members of the support
recipients team and communicates effectively with the other Shared
ISHAC as well as the supervisor and direct support employees to
ensure consistent services and home management while on shift. This
position leads and supervises the team of direct support employees
who work in the home, ensuring the implementation of the Plan of
Care and/or support plan, Behavior Support Plans, Individualized
Interaction Guidelines, Emergency Response Plans, and prescribed
mental health coping strategies or treatment interventions, as
applicable. The Shared ISHAC understands the serious nature of a
persons history while supporting them to live a meaningful life of
This position requires that the Shared ISHAC live in their
assigned Assisted Living Home. The Shared ISHAC is responsible for
being in the home unless accompanying a support recipient in the
community, conducting Agency business, on approved time away, or on
a designated day off. The Shared Intensive Supports Home Alliance
Coordinator maintains loyalty to the organization, its beliefs,
values, mission, vision, and expectations, and to the recipients of
Essential Job Duties
1. Provides daily oversight and management of the Assisted
Living Home in collaboration with the other Shared ISHAC.
2. Supervises, develops, evaluates, counsels, and disciplines
staff through teaching, coaching and mentoring. Collaborates in all
aspects of onboarding personnel to fulfill department
3. Shares all pertinent information with the Shared ISHAC staff
before taking time off.
4. Operates the home within Hopes, and each support recipients,
budgetary guidelines, including responsibility for staff
allocations in alignment with Hopes budget. Responsible for the
home and support recipients funds and monthly reports.
5. Ensures wholesome meal preparation, focusing on individual
dietary needs and healthy personal and cultural preferences.
6. Ensures appropriate cleanliness, maintenance, and safety of
physical site (home and grounds) and home vehicle.
7. Assists in the development of Plans of Care and/or support
plans and interaction guidelines. Ensures compliance with
appropriate behavioral limits specified within the Plans of Care,
Behavior Support Plans, Individualized Interaction Guidelines,
Emergency Response Plans, and prescribed mental health coping
strategies or treatment interventions, as applicable.
8. Provides, or schedules staff to provide, personal care and
support services required for each support recipient, including,
but not limited to, activities of daily living and community
activities. Ensures each individual participates safely in a wide
range of age-appropriate activities. Ensures goals and objectives
are being worked on as outlined in the Plan of Care and/or support
9. Provides continual heightened vigilance in supervision and
monitoring. Adjusts supervision levels as appropriate and according
to support plans.
10. Models and mentors positive communications and behaviors.
Pre-teaches alternatives and manages less desirable behaviors
through informal assessment and implementation of strategies.
Understands and applies concepts of verbal and physical
de-escalation strategies as taught by agency approved systems.
11. Coordinates, and provides if necessary, transportation to
meet support recipients schedules, including public transportation
and rides to work, appointments, and activities.
12. Monitors support recipients health and ensures each support
recipient follows medical orders and medication instructions, under
the direction of the support recipients physician and/or Hope
nursing staff. Accompanies and participates in medical appointments
as necessary. Accesses emergency services as needed.
13. Facilitates, coordinates, and/or participates in home,
behavioral health, and other team meetings occurring during work
days, as required. Provides training for staff in the home as
14. Verifies, approves, and quality assures time sheets, daily
log notes, service notes, goal tracking, and other documentation
generated by staff working in the home.
15. Completes and processes Agency documentation within required
timeframes, including the timely submission of all maintenance
requests, vehicle safety checklists and accident reports, monthly
home reports, and incident reports. Regularly reviews and/or
quality assures documentation to comply with Agency standards.
16. Maintains Home License and requirements for re-licensure, in
collaboration with the Intensive Supports Supervisor and Licensing
Education and Experience
1. Bachelors degree in Psychology,
Human Services, Health or Social Science, Special Education or
other related field; and
2. Two years of directly related
experience supporting individuals that demonstrate challenging
and/or aggressive behaviors and require intensive supports that may
include continual heightened vigilance in supervision and
monitoring, formalized behavior management strategies, and/or
verbal and physical de-escalation techniques. One year supervisory
or administrative experience strongly preferred;
Equivalent combination of
related education and/or work experience.
1. Must be 21 years of age or older.
2. Meets State and Agency requirements for the Administrator of
an Assisted Living Home.
3. Lives in the home and provides ongoing supports 24 hours per
day as needed, with the usual schedule of 16 hours of work and
eight hours of sleep per day. This schedule may be adjusted based
on the support recipients needs and the home staffing
4. Possesses a valid Alaska Drivers license and has at least one
year of driving experience (may include permit time). Obtains a
driving record at time of employment, annually thereafter, and as
requested by management.
5. Ability to safely operate Agency vehicles when needed.
Possesses reliable transportation and vehicle insurance when
transporting support recipients or conducting Agency business.
6. Meets State and Agency requirements for passing a criminal
background check upon hire and as required thereafter.
7. Lifts 35 pounds from a squat and kneel position on the
8. May be required to frequently walk, bend, stoop, kneel,
reach, pull, and/or push.
9. Completes all required State, Agency, department, and
position specific training as assigned.
10. Obtains a tuberculin clearance at time of employment and