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Analyst, Product

Company: GCI
Location: Anchorage
Posted on: May 3, 2021

Job Description:

GCI's Product Analyst is an important member of the product development team, providing information for the business and market requirements for a product. Identify customers' product requirements and ensure that the team/s take account of the customer perspective throughout the product life cycle. Identify target markets, research marketing strategies, and follow the product through its life cycle. Working with a team within the Product Management group and with multiple departments within the company; and development of new products; and enhancing existing products and/or product lines that align with the company's business goals.

Essential Duties of Position:

* Research and identify opportunities for developing new products or making changes to existing products. * Resolve conflicts so the development team works toward a single common goal. * Prepare detailed specification for the product development team * Follow the product launch, product analysis, and monitor of performance in the marketplace. * Compare actual sales with forecasts and identify factors; pricing, distribution, promotion, and competitor's activities that may influence the success or failure of the product and recommend changes to the marketing strategy.

Additional Job Requirements: This is an entry level professional position within the product management filed. Conduct routine tasks under close supervision and supports the Product Management team.

30% Collaborate with multiple departments and teams to research product strategies, promotional programs and related activities ensuring products are meeting company goals and expectations. Develop and coordinate as well as implement new products and services. Plan and coordinate activities for specific assignments, collaborating with applicable teams to ensure objectives are accomplished within designated timeline.

30% Work with supporting departments to include vendors resolving issues to develop product profiles, competitive analysis, and product updates ensuring products are functioning within scope and meeting market trends.

20% Develop and coordinate new idea reviews and recommendations, concept and design development. Document and present assessment and evaluation of market, technical, and financial information as well as recommendations to support business cases' and initiatives.

20% Collaborate with operational and service organizations documenting requirements and develop and analyze reports monitoring and pricing strategies. Research competitor products and maintain competitive comparisons and evaluations regarding financial, critical aspects, technical issues, and/or customer concerns of assigned products, services, and projects.

Knowledge, Skills and Abilities:

* Basic understanding of telecommunications industry services such as Mobile, Video, local wireline and long-distance voice services, Internet, LAN/WAN/data service technologies, IP applications, and media/content entertainment services. * Familiarity with operations of a converged telecommunications services provider and general telephony and cable services. * Basic knowledge of cost accounting and analysis. * Excellent verbal and written communications skills as well as the ability to explain and document technical activities are required. * Must have the ability to successfully interact and collaborate with colleagues, customers, operating and technical staff and other internal company departments at all levels. * Must be able to function autonomously on assigned projects with minimal direction. * Understanding of business case development and cost/benefit analysis is required. * Strong analytical and problem-solving skills with the ability to identify key aspects of issues and proactively manage situations to prevent and/or minimize negative customer and financial impacts are required. * Experience with spreadsheets/Excel is required.

Desirable:

* Experience in product research, development, and implementation. * Experience in project and contract management. * Experience presenting to groups and talking to the public. * Experience with development of electronic presentation materials and the ability to handle ad-hoc question and answer sessions. * Familiarity with billing, provisioning and tracking systems.

Years of Experience required to meet minimum qualifications: Minimum one year of product management/development/marketing/support, financial analysis, cost analysis, accounting, or related experience.

Level of Education required to meet minimum qualifications: High School diploma or equivalent required. Associates degree or equivalent in Accounting, Business Administration, Marketing, or related field required. Or a combination of relevant education and/or experience sufficient to perform the duties may be substituted for the degree requirement on a year for year basis. Advanced college-level coursework (junior standing or above) may be substituted for work experience in this position.

Certifications: Industry standard certifications highly valued and contribute toward education.

Physical Requirements: Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday. Ability to perform sedentary work and perform repetitive keyboarding activities and operate general office equipment. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions. Must have the ability to communicate orally, both in person and over the telephone.

Working Conditions: Work is performed at company's headquarters during a normal 40-hour workweek and may require additional hours to meet project goals or deadlines. Occasional travel for business and training purposes is required.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the normal business hours to respond to the immediate emergency. You will be requested to provide an emergency after hours contact numbers.

Driving Requirements (if applicable): Must possess and maintain a valid driver's license, proof of insurance, and a satisfactory driving record.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification required of employees assigned to this job.

Keywords: GCI, Anchorage , Analyst, Product, Other , Anchorage, Alaska

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