Hospitality Host

Company: Alaska Airlines
Location: Anchorage
Posted on: May 3, 2021

Job Description:

Alaska Airlines

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take your places.

The Lounge Hospitality Host is responsible for coordinating the setup of food and beverage stations and maintaining cleanliness and inventory of airport lounges at Alaska Airlines. As a member of the lounge team, this individual contributor role ensures that the setup of the lounge meets expected quality standards to provide an exceptional experience for our guests

• Follows established procedures to set up the Lounge complimentary food and beverage stations.
• Prepares and arranges food; heating required foods to safe levels and maintaining by taking temperature.
• Restocks self-service food and supplies as needed.
• Supervised to maintain the cleanliness of the lounge by wiping up spills, clearing and cleaning tables, and removing trash.
• Washes service equipment and returns it to the proper location.
• Properly packages unused food and returns it to the appropriate storage.
• Cleans and maintains food service equipment such as automated coffee, soda and juice machines.
• Supports concierges by cleaning up and serving drinks (including alcoholic beverages).

Required

• Motivated to achieve excellent guest service.
• Exceedingly organized and efficient, with the ability to multitask.
• Ability to communicate effectively with guests regarding food offerings and basic lounge information.
• Must be able to work independently.
• Display knowledge and adherence to sanitation and sanitary food handling requirements.
• Able to work in a fast-paced environment.
• Ability to stand for long periods of time.
• Ability to lift up to 50 pounds.
• Ability to bend, squat, stoop, reach and grasp.
• Must be able to read, write and communicate in English.
• Must be able to obtain State Food Handlers Certification and Alcohol Seller/Server Certification.
• Ability to communicate English.
• High school diploma or equivalent is required.
• Minimum age of 21
• Must be authorized to work in the U.S.

Preferred

• 1 year hospitality/guest service experience.
• Airline industry experience.

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

• Competitive total rewards package
• Medical, dental and vision benefits
• 401k match program
• Monthly incentive pay plan
• Annual incentive pay plan
• Generous paid time off
• Travel privileges on Alaska Airlines & Horizon Air

Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

We participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Keywords: Alaska Airlines, Anchorage , Hospitality Host, Other , Anchorage, Alaska