GCI’s Engineer II, Cloud Systems is responsible forthe Cloud
Systems Engineering function. Works collaboratively with other
CloudSystems Engineers, Cloud Network Engineers, DevOps Engineers,
and IT functionsto develop, deploy, and maintain the organizations
Hybrid Cloud & SDDCofferings. The Cloud Systems Engineer strives to
achieve improved deploymentfrequency for faster time to market,
shortened lead time between fixes, andquicker recovery time in the
event of a new release failure. This is achievedthrough development
of physical compute platforms supporting virtualizedworkloads,
scaling efficient repeat-ability with Continuous
Deliverymethodologies, and building out technology providing
Essential Duties of Position at all Levels:
Responsible for the design, implementation, andsupport of
large-scale hybrid- and multi-cloud hosting platforms.
Automates and streamlines operations andprocesses to rapidly
release reliable infrastructure faster and morefrequently.
Builds and maintains tools for deployment andtesting in stable
and scalable production environments.
Job Qualifications at all Levels:
Knowledge, Skills and Abilities:
Requires a strong knowledge of agile methodologyand continuous
integration and delivery.
Knowledge of virtualization platforms andassociated technologies
including (but not limited to) the full VMWare stack(ESXi, vCenter,
vSAN, NSX, and the vRealize Suite).
Understanding of configuration management andsoftware defined
data center (SDDC) infrastructure.
Ability to work as a project team member.
Ability to develop/build IT solutions to meetbusiness
Ability to install and configure solutions.
Ability to translate business and technical requirementsinto
test cases, test scenarios, and scripts.
Ability to develop and/or implement reusablecomponents.
Ability to perform script maintenance andupdates due to changes
in requirements or implementations.
Adheres to standards and procedures.
Reviews modules for quality assurance.
Ability to deploy new modules, upgrades, andfixes to the
Assist in production support.
May troubleshoot existing IT systems to identifyerrors or
deficiencies and develop solutions.
Documents functions and changes to new ormodified modules and
Ability to administer 24/7 server environments.
Active listening skills with the ability to workeffectively with
technical and non-technical staff to resolve issues.
Build and maintain effective workingrelationships with
leadership, peers and customers.Work to resolve problem
Thorough, organized, and detail oriented.
Documentation, organization, and time managementskills.
Take initiative to improve processes,procedures, skills, and
Additional Job Requirements:This is an advanced technical
position requiring the ability to workindependently performing
moderate to complex duties and in a team member roleworking under
deadlines and operating constraints. Must have experience toprovide
functional/ technical guidance; development and implementation
ofsoftware defined infrastructure, automate tasks, and the
following duties inaddition to previous:
Ability to work on moderate to complex tasks insupport of one or
more projects with minimal supervision.
Ability to work independently on small projects.
Increased skill in multiple technicalenvironments
Creates and shares development estimates andoperational
requirements to enable accurate planning with realistic
May serve as a liaison between client partners,IT, and vendors
in coordination with project managers to provide technicalsolutions
that address user needs.
Ability to analyze client operations tounderstand their
strengths and weaknesses to uncover opportunities
Participates in integrating solutions with otherapplications and
platforms outside the framework.
Codes and documents custom test automationframeworks.
Ability to document and complete knowledgetransfer to production
Works with Release Management to ensure modulesare
Evaluate existing applications and platforms andprovide
recommendations for improving performance.
Experience working with vendors to resolveproblems and develop
Participates in development of contingency plansincluding
reliable backup and restore procedures.
Evaluates new application packages and tools.
Provides technical coaching and mentoring toless-experienced
A minimum of four years’ experience required inany combination
of the following:
Experience in Telecommunications or ComputerSciences/IT
Experience working in applications, systems, orIT
Working knowledge and experience of two or morevirtualization
platforms, in-depth knowledge of all components in avirtualization
stack, or in-depth knowledge of VMWare Horizon.
Comfort with frequent incremental code, testing,and
Demonstrate strong organizational and timemanagement skills.
High School diploma or equivalent required.
Bachelor’s degree in Computer Science,engineering or related
In addition to minimum experience required,degree may be
substituted with relevant work experience on a
Certifications: Industry specific certificationssuch as Dell
DCAN DCPPE, and DEA series; VMWare VCP, VCAP, VCAP series;
arehighly valued and may contribute toward education.
Physical Requirements:Visual acuity necessary to utilize a
computer monitor throughout thecourse of a normal workday. Ability
to perform repetitive keyboardingactivities and operate general
office equipment. Must have the ability tocommunicate orally, both
in person and over the telephone. Office Position:Ability to
perform sedentary work.Physical effort may include stooping,
kneeling, touching, feeling,reaching, standing, walking, pushing,
pulling, lifting, grasping, talking,hearing, and repetitive
motions.Requires clarity of vision to see near, mid-range, and
color.Ability to lift and carry up to 20 lbs.
Working Conditions: Work can be performed remotely inconjunction
other team members in GCI offices in Anchorage, Seattle
andPortland; during a normal 40-hour workweek and may require
additional hours tomeet project goals or deadlines.Attendanceeither
in person or via telecommuting technologies required during
businesshours. Occasional travel for business and training purposes
The company and its subsidiaries operate in a 24/7environment
providing critical services to Alaskans and may need to respond
topublic health and safety matters or other business emergencies.
Due to businessneeds employees may be contacted outside of the
normal business hours torespond to the immediate emergency. You
will be requested to provide anemergency after hours contact
Driving Requirements (if applicable): Must possess andmaintain a
valid driver’s license, proof of insurance, and a
EEO: We are an equal opportunity employer and all
qualifiedapplicants will receive consideration for employment
without regard to race,color, religion, sex, sexual orientation,
gender identity, national origin,disability status, protected
veteran status, or another characteristicprotected by law.
Disclaimer:The aboveinformation on this description has been
designed to indicate the generalnature and level of work performed
by employees within thisclassification.It is not designed tocontain
or be interpreted as a comprehensive inventory of all
duties,responsibilities, and qualification required of employees
assigned to this job.