Company Description Job Description The Laboratory Manager is
responsible for operational oversight, performing quality assurance
duties, and serving as a team leader, scheduler, and primary
trainer in the Laboratory. Will oversee a variety of routine
moderate to high complexity experimental tests and leads in the
development of new assays and techniques. Requires a professional
level of knowledge to execute and analyze test results.
Plan, direct, and coordinate daily operational activities of the
Laboratory, assure quality and accuracy of testing as well as
compliance with all accrediting and regulatory agencies.
Direct the workflow in the lab, function as team leader; monitor
turnaround times, and make adjustments in daily assignments; assist
with schedules and station assignments; monitor staff punctuality
and attendance; coach as well as provide input for counseling
events and performance evaluations; recognize and resolve technical
Implement, maintain, and manage a lean work environment while
ensuring adherence to lean principles and processes. Perform
standard work of a Value Stream Manager including metric reviews,
internal audits, and gemba walks.
Collaborate on operational issues and future needs; ensure
managers’ audit is complete; monitor performance of the processing
lines (routine and referred testing), and work with the staff to
improve processes; and assist with performance management of
routine and complex procedures.
Develop methodologies and manage projects in collaboration with
others and develop processes/written procedures required for the
implementation of new or modified testing and quality program
Perform statistical analyses on data and write reports; develop
and prepare reports on internal audits; and assist in
troubleshooting analytical problems related to methodology.
Perform or assist with the performance and documentation of QC
procedures and monitor/submit reports. Assist with the review of
daily/monthly QC and out-of-control records and take corrective
action as needed.
Perform and oversee screening lab proficiency testing for
reporting to accreditation agencies.
Assist with the evaluation and parallel testing of new QC
material and cross check on new lot numbers of reagents.
Perform and review statistical data and maintain and monitor
systems for the daily input of values; maintain inventory levels;
monitor reagent crossover checks; and expiration dates. Perform or
supervise performance and documentation of scheduled and
unscheduled maintenance and calibration of instrumentation.
Troubleshoot instrument problems, make minor repairs, and
contact service companies.
Monitor the performance and documentation of calibration and
maintenance for the thermometers, centrifuges, balances,
refrigerators, freezers, pipettes, eyewash stations, and electrical
checks as required by regulatory agencies. Assist with the
evaluation of new equipment and perform field tests for
Participate in the training of other personnel. Assist with
regulatory (CAP, CLIA, COLA, etc.) compliance and inspections.
Ensure financial performance of department by providing input
for operational and capital budget; short and long term planning;
and appropriate allocation of labor and non-labor resources.
In collaboration with clinical/technical consultants, develop
section goals aligned with lab goals and objectives. Actively
educate staff to ensure awareness of section, department, division,
organization goals, and objectives.
Ensure all matters associated with department staff position
descriptions, performance standards, protocols, employee disputes,
employee performance, hiring/firing, and scheduling are handled in
a professional manner. Monitor the competency of assigned
laboratory personnel and ensure personnel evaluations are performed
in a timely manner and are an accurate assessment of the
individual’s contributions to the organization’s overall success
with appropriate documentation.
Works collaboratively with QA/QC Manager and Compliance Manager
to ensure constant inspection readiness.
Responsible for direct supervision of all Laboratory personnel,
including Lab Technologists, Lab Technicians, and Lab
Responsible for staff training, workload distribution and
scheduling as well as any required disciplinary action.
Qualifications Blood/Hematology or Chemistry background
Endocrinology experience preferred
Minimum of a bachelor’s degree in chemistry, biochemistry, or
related life science. A Master degree is preferred.
Minimum of 5-7 years’ laboratory experience with 3-5 years’
supervisory experience. A certification in one of the following is
required: MT by ASCP, NCA, AMT; MLS by ASCP; CLS by NCA; MB, MP,
BB, C, H, or M by ASCP; valid MT license from any state.