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Consumer Lending System Administrator I, II, Senior

Company: Alaska USA Federal Credit Union
Location: Anchorage
Posted on: January 11, 2022

Job Description:

Overview:Reports To: Vice President, Consumer Loan Administration
Functions Supervised: Consumer Lending software environments.
Primary Functions: Serve as the resident department expert for server or web-based application system. Oversee the daily operations of assigned application systems. Act as department liaison.
Duties and Responsibilities:

  • Identify, recommend and help implement application system features and functions that will improve member service, enhance departmental effectiveness and reduce operating expenses.
  • Work with Consumer Lending management and MIS personnel to identify and prioritize system enhancements to meet business goals of the department.
  • Set up, configure and maintain application control files, parameter files, and business rules within the system.
  • Design, set up, produce, and maintain all system generated reports.
  • Develop system and user documentation, controls, and operational procedures. Ensure training curriculum is developed with appropriate supervisor and that departmental staff is trained in the use of features and functions of assigned systems.
  • Maintain application specific security functions and controls based on policies established by Information Security.
  • Assist in the installation and testing of new releases, upgrades and trouble shooting.
  • Act as primary liaison with software vendor(s). Assist in the role of department liaison.
  • Provide after hours support to system users and assist with answering the Help Desk telephone and submitting Incident Reports to MIS.
  • Initiate the action necessary to provide system access for new users.
  • Supervise daily workflow related to the support of development and production activities.
  • Perform other duties as assigned.Qualifications:Education: Associates Degree in Business or related field preferred.
    Creditable Experience in Lieu of Education: Minimum of four years progressive experience in senior clerical or professional role within line of business.
    Experience/Skills: Thorough understanding of the lines of business within Consumer Lending and a working knowledge of each departments' practices and procedures. Basic understanding of PC applications and hardware platforms. Working knowledge of report writer tools (as applicable). Thorough knowledge of supported application systems(s) from user's perspective. Basic understanding of supported business system from a technical perspective. Strong interpersonal, organizational and communication skills required.
    Tenure: Not applicable
    Equal Opportunity Employer

Keywords: Alaska USA Federal Credit Union, Anchorage , Consumer Lending System Administrator I, II, Senior, IT / Software / Systems , Anchorage, Alaska

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