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Guest Services Represntative

Company: Motel 6 Anchorage -#4216
Location: Anchorage
Posted on: February 16, 2019

Job Description:

Northwest x Southern Hospitality Key 3 - SERVICE is our business.-- Team Members--are expected to anticipate our guest's needs and help them in any way we can by practicing our Hospitality Culture - "Lead Us Towards Hospitality Greatness".-- Every Team Member is expected to know and use the Key 3:---- Acknowledge & Smile---- Anticipate & Deliver---- Sincerely Thank
Ensure guest satisfaction and revenue optimization through check-in, check-out and the coordination of hotel services.
Executes prompt, courteous and accurate guest check-in and check out
Answering telephones and responding to requests are routine functions of this position
Must be able to frequently move freely about the hotel, including up and down stairs during shift and remain standing for extended periods
Responds to and follows through with guest requests, exceeding expectations, following up with guest to ensure needs and expectations are met
Handles cash transactions and keeps a balanced bankJB.0.00.LN

Keywords: Motel 6 Anchorage -#4216, Anchorage , Guest Services Represntative, Hospitality & Tourism , Anchorage, Alaska

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