Banquet Captain Full time
Company: The Lakefront Anchorage
Location: Anchorage
Posted on: March 18, 2023
|
|
|
Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com .
Overview
The Banquet Captain/Supervisor is responsible for supervising and
assisting with the set-up, service and clean-up of all assigned
banquet functions.
Responsibilities
- Employees must, at all times, be attentive, friendly, helpful,
and courteous to all guests, managers, and fellow employees.
- Inspect the set-up of meeting and banquet functions, checking
them against the Banquet Event Order.
- Supervise and assist with the set-up of assigned catered
functions, ensuring that the hotel's standards are met, and advance
preparation for service is adequate to allow efficient service to
the guest once the function begins.
- Act as liaison between Sales/Catering Manager and the in-house
meeting or banquet contact.
- Respond to guests needs in a timely manner. Communicate
problems/issues to the Banquet Manager, Banquet Supervisor, or the
Food & Beverage Manager.
- Assist Banquet Manager/Supervisor/F&B Manager with the
creation of the Banquet Work Schedule and completion of Banquet
Wage Progress Reports.
- Assist in service of functions as required.
- Requisition liquor for all banquet bars and maintain proper
control over banquet beverage service.
- Supervise and assist with the break down after the completion of
functions to ensure that all equipment and supplies are stored
properly.
- Inspect the sanitation of all function space and storage areas to
maintain the highest standard of cleanliness and organization
throughout the department.
- Follow all state liquor laws.
- Be familiar with banquet menus and prices.
- Supervise banquet staff as directed by Banquet
Manager/Supervisor/F&B Manager.
- Hold pre-function meetings, and check staffing and menus, prior
to events.
- Assign side-work duties and stations to all servers.
- Supervise service of station or banquet room.
- Prepare banquet checks and obtain signatures from guest
contacts.
- Monitor ongoing functions throughout assigned shift.
- Supervise the breakdown and cleanup of all functions
assigned.
- Verify server's paperwork when event is complete.
- Prepare accurate captains' reports.
- Assist Banquet Manager/Supervisor/F&B Manager with the hiring
and training of banquet staff.
- Assist in set up of audio/visual, as necessary.
- Handle items for "Lost and Found" according to the standards.
- Ensure overall guest satisfaction.
Keywords: The Lakefront Anchorage, Anchorage , Banquet Captain Full time, Hospitality & Tourism , Anchorage, Alaska
|
Click
here to apply!
|
