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Clerical Medical Business Office Specialist - Anchorage (Full-Time)

Company: Frontier Home Health and Hospice
Location: Anchorage
Posted on: March 25, 2020

Job Description:

Call or email Recruiter, Barbara Smith, RN, MS at 415-378-4991 or basmithrnms @ comcast.net, for details regarding this position. Barbara is available 7 days a week.**Job Description SummaryThe Business Office Specialist provides overall coordination and organizational and technical support to the office. The BOS is responsible for non-clinical areas of the team such as: Payroll, billing, and general clinical support and computer data entry on hospice clients.Essential Job Functions/Responsibilities

  • Answers telephone lines promptly and efficiently. Responds to message content appropriately, as instructed by the Administrator/Branch Director or Clinical Supervisor. Records telephone calls onto call log.
  • Processes new patient referral information into the computer system on a timely basis.
  • Date stamps all clinical notes on a daily basis.
  • Tracks verification for all skilled services. Coordinates and verifies clinical documentation for input, i.e., 485-486 forms (Admission through Discharge), as needed and requested.
  • Process the Daily Visit Report for payroll and billing information and enter time sheets into system on a daily basis.
  • Assists the function of billing, payroll, human resource management, and patient care management through timely and accurate data entry and system reports.
  • Complete customer maintenance system on a timely and accurate basis:
  • Generates 485's
  • OASIS
  • MD Orders
  • Billing Information
  • Customer Information
  • Accurately enters patient billing data, including visit charges and supply charges, into information systems.
  • Troubleshoot errors with Billing Coordinators to assure timely and accurate information is entered to expedite billing process.
  • Participates in chart audit for payroll/billing purposes to assure accurate documentation, as needed.
  • Alerts appropriate management team members regarding late or missing documents required for data entry.
  • Receives and routes daily incoming mail. Prepares daily out-going mail.
  • Mails and tracks physicians orders as required. Maintains current log of interim orders and plans of care, verifying mail and return date to comply with state and federal regulations.
  • Assures on-call information is available for the on-call book.
  • Maintains the patient's medical records to standards. Files all elements of patient records on a daily basis.
  • Maintains adequate inventory of medical supplies/items needed to provide appropriate patient care, notifies the Administrator/Branch Director or Clinical Supervisor when inventory needs to be restocked.
  • Assists with supply requisition and billing. Ability to function in all areas related to agency supplies and the biohazard area, as needed.
  • Maintains adequate supply of patient clinical record elements and stock of pre-made clinical records available for clinicians.
  • Performs daily backup of information in the system(s).
  • Alerts appropriate members of the information system support personnel to resolve system problems that negatively impact the speed and accuracy of data entry functions.
  • Creates reports and documents using Word, Excel and other software programs as directed.
  • Collects data as requested by Agency Management for audits.
  • Assists the Information Systems Director and management team members in the preparation of monthly management, statistical, and financial reports, as requested.
  • Is cross-trained in other functions and fills in for other positions as needed.
  • Completes other duties as assigned by supervisor.
  • Maintains confidentiality of patient, employee and organization information at all times.
  • Effectively communicates with supervisors, staff, and others as needed in order to promote quality patient care.
  • Establishes and maintains positive working relationships with patients, payers and other customers.
  • Performs duties consistent with Frontier's commitment to doing business with integrity; promptly reports any concerns related to actual or suspected wrong-doing to the Administrator/Branch Director.Position Qualifications
  • Minimum of high school education equivalent. Additional post-secondary education preferred.
  • One year of administrative support or payroll in business, healthcare clerical setting, or training/education equivalent. Home care experience preferred.
  • Proficient with computer software/data programs.
  • Excellent telephone, oral and written communication skills.
  • Proficient in email, Word, and Excel software programs.
  • Knowledge of medical terminology helpful.WE ARE AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

Keywords: Frontier Home Health and Hospice, Anchorage , Clerical Medical Business Office Specialist - Anchorage (Full-Time), Healthcare , Anchorage, Alaska

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