RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT) WITH SECURITY CLEARANCE
Company: Department of the Army
Location: Anchorage
Posted on: September 20, 2024
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Job Description:
Duties Develops and implements Army policy and programs
governing the implementation and management of Knowledge Management
(KM) initiatives. Determines how content will be structured,
shared, controlled and made accessible to meet the organization's
needs. Recommends appropriate technologies to support current
policies and practices. Advises on opportunities presented by
emerging technologies for improvement. Develops guidance and policy
on processes to institutionalize these practices within the ARNG
that interface with civilian and other applicable networked
systems. Identifies and establishes roles and responsibilities for
supporting a knowledge management environment. Builds knowledge
working groups/teams across the Major Subordinate Commands (MSCs)
throughout the state. Develops a migration plan for content to
support and promote knowledge management. Supports and maintains
the continuous development of new communities of practice. Promotes
the KM model in the organization. Institutes a change management
program to assist in moving toward a knowledge-centric culture.
Employs various techniques to support the needs of the ARNG Staff
through various knowledge mapping and audits. Ensures distribution
of all knowledge management systems within all operational
environments in support of ARNG modularity and transformation.
Responsible for working with Program Executive Offices, NGB and
Defense Information Systems Agency (DISA) to facilitate integration
of software to ensure establishment of technical and procedural
measures. Allows efficient and effective knowledge sharing between
NGB, ARNG, DA, DoD, interagency partners, and other federal and
state systems. Collaborates with assigned KMs at all levels of DoD
and Joint Staff. Ensures that the KM tools employed have the
ability to attain effectiveness. Facilitates a formulated Knowledge
Management Working Group (KMWG) from across all directorates and
MSCs to integrate planning, development and implementation of
knowledge programs. KMWG considers all commander's guidance, policy
letters, plans/orders, and SOPs, and other sources when developing
standard practices. KMWGs use collaborative web portals built on
Web-Based Applications and data bases. Analyzes, develops,
evaluates, advises and improves work methods and procedures through
information management automation. Works unilaterally with a team
of IT Specialists that perform portal administration and content
management duties. Provides technological solutions to all levels
of the organization. Resolves database management system DBMS
inconsistencies across the organization in coordination with other
information technology specialists and systems. Provides technical
expertise and training on system operations, and web/portal
management. Defines and establishes KM tasks in support of the
published policy. Serves as the KM transformation facilitator for
continual improvement of processes throughout the organization.
Identifies internal/external best KM practices. Establishes
methodology for sharing these across Army systems and Staff, MSCs,
CONUS Staff and augmentees deployed worldwide using the ARNG
website/portal. Coach's communities of best practices across the
organization. Implements processes for identifying and validating
Subject Matter Experts (SMEs). The KM will provide training to
internal, higher, subordinate, lateral, joint, inter-governmental,
and multinational mission partners. Develops training programs for
senior leadership to implement knowledge management practices using
Enterprise Information Systems (EIS) with the purpose, of
encouraging knowledge management tools. Facilitates training and
procedures to enforce KM guidance. Integrates training requirements
stemming from knowledge management solutions into the overall
training plan. Evaluates KM training programs and procedures to
maintain the integrity of the program through continuous process
improvement. Promotes KM proficiency throughout the organization.
Performs other duties as assigned. Requirements Conditions of
Employment * Alaska Army National Guard membership is required. *
Males born after 31 December 1959 must be registered for Selective
Service. * Federal employment suitability as determined by a
background investigation. * May be required to successfully
complete a probationary period. * U.S. Citizenship and Secret
Clearance is required. * Bargaining Unit: Non- Bargaining *
APPOINTMENT FACTORS: Excepted/Enlisted/Warrant/Officer in the
Alaska Army National Guard. * MILITARY GRADE REQUIREMENT: Due to
the nature of this position, the minimum military grade is Sergeant
First Class (SFC/E7) and the maximum military grade is Captain
(CPT/O3). * Incumbent is subject to termination due to loss or
reduction in funding for this position. * Certification as a
knowledge manager through accredited programs is desired. *
Individual must possess a secret clearance and may be required to
obtain a top-secret clearance with eligibility to access sensitive
compartmented information (TS-SCI). * The incumbent shall comply
with the requirements of the certification program and will be
required to obtain and maintain certification. Certification
requirements is IAT level I per DoD Instruction 8570.01-m. *
Irregular and/or overtime (compensatory) hours may be required to
support operational requirements or contingencies or may be
required to work hours outside of the normal duty day. * The
employee may be required to travel in military and/or commercial
aircraft to perform temporary duty assignments. * The work may
require the employee to drive a motor vehicle and if so, an
appropriate valid driver's license is required. * This is a
National Guard dual status technician position which requires
military membership. Qualifications SPECIALIZED EXPERIENCE
/EDUCATION is experience/education which is directly related to the
position to be filled and which has equipped you with the
particular knowledge, skills and abilities to successfully perform
the duties of this position. To qualify for this GS-11 position,
you must meet the Specialized Experience, Education, or a
combination of both as described below: Specialized Experience -
Must have at least 1-year specialized experience equivalent to at
least the next lower grade, GS-09. Develops and implements Army
policy and programs governing the implementation and management of
Knowledge Management (KM) initiatives. Determines how content will
be structured, shared, controlled and made accessible to meet the
organization's needs. Recommends appropriate technologies to
support current policies and practices. Identifies and establishes
roles and responsibilities for supporting a knowledge management
environment. Develops a migration plan for content to support and
promote knowledge management. Supports and maintains the continuous
development of new communities of practice. Analyzes, develops,
evaluates, advises and improves work methods and procedures through
information management automation. Identifies internal/external
best KM practices. OR Education - Possess a Ph.D, an equivalent
doctoral degree, or 3 full years of progressively higher level
graduate education leading to such a degree. NOTE: In order to be
considered for this position using education as a basis of
qualification, you must submit a copy of your transcripts. OR
Combination - A combination of Specialized Experience and Education
as described above. Only graduate education in excess of that
required for a Master's degree or equivalent may be used when
combining education and experience to meet the total qualification
requirements. NOTE: In order to qualify for this position using a
combination of experience and education, you must submit a copy of
your transcripts. EXPERIENCE REQUIREMENTS: Resume must have
complete dates and hours worked per week for each occurrence of
both civilian and military employment (Example: 2 JAN 1980 to 3 MAR
1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk) Use of year
only will result in disqualification. The duties listed must fully
substantiate -in your own words- that you meet the minimum
requirements and specialized experience listed above, in detail;
otherwise, you will not be considered qualified for this position.
Length of time is not of itself qualifying. Your experience will be
evaluated on the basis of duties performed. Your record of
experience and/or training must show possession of the following
knowledge, skills and abilities needed to fully perform the duties
of the position: - Positions with this level of knowledge require
skill in applying analytical and evaluative techniques to the
identification, consideration, and resolution of issues or problems
of a procedural or factual nature. The issues or problems deal with
readily observable conditions (e.g., office or shop layout,
workflow, or working conditions), written guidelines covering work
methods and procedures such as performance and production
standards, and information of a factual nature (e.g., number and
type of units produced or capability of equipment). Included at
this level is knowledge of the theory and principles of management
and organization, including administrative practices and procedures
common to organizations, such as those pertaining to areas of
responsibility, channels of communication, delegation of authority,
routing of correspondence, filing systems, and storage of files and
records. Assignments typically involve using qualitative and
quantitative analytical techniques such as: literature search; work
measurement; task analysis and job structuring; productivity
charting; determining staff to workload ratios (e.g., span of
control); organization design; space planning; development and
administration of questionnaires; flowcharting of work processes;
graphing; and calculation of means, modes, standard deviations, or
similar statistical measures. Assignments require skill in
conducting interviews with supervisors and em
Keywords: Department of the Army, Anchorage , RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT) WITH SECURITY CLEARANCE, Executive , Anchorage, Alaska
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