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[R] General Manager

Company: Swickard Auto Group
Location: Anchorage
Posted on: May 15, 2024

Job Description:

Most people have a stressful experience buying or servicing their car. It shouldnt be that way. Were looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isnt just what we do, its who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?How You Will Make an ImpactOur guests seek luxury, value, and world-class service. As a General Manager, you will provide leadership and direction to the entire dealership team to deliver hospitality, innovation, and efficiency for our guests. You will directly impact whether we become our guests favorite place to purchase, lease, or service their vehicle.What Winning Looks Like:Demonstrating a high HQ (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.Communicating clearly with our guests across multiple channels (phone and email) and being responsive to their needs.Directing and monitoring recruiting and hiring for all positions; ensure performance reviews and coaching sessions are completed as scheduled; develop short- and long-term goals for all dealership management or supervisory personnelDevelops merchandising strategies and assist in creating effective, cost-efficient advertising programs.Coach management team to improve performance and dealership operation on best practicesTrack progress, and lead the team to achieve and exceed their goalsForecast sales for upcoming months and quartersParticipate in the development and execution of compensation plans; all changes to plans and/or promotions must be approved by the Platform Manager and HR DepartmentManage a CRM platform to retain customers and seek out new prospective salesMaintain a keen focus on the satisfaction of all employees and customersOversee all activities occurring in the vehicle showroomSkills Needed to Win:Excellent leadership skills with a passion for developing employeesAbility to effectively manage time and to meet and exceed targets7+ years of experience as a General Sales Manager or 5 years as a General Manager at a franchise dealershipComplete understanding of how to desk subprime car deals as well as prime dealsSolid sales competencies with knowledge of strategies and best practicesMust have strong leadership and organizational skills, and the ability to read and understand manufacture statements, F&I statements, and finical statements.Keen attention to detail with a commitment to solving complex problemsStrong written and verbal communication skillsOutgoing, and positive attitudeKnowledge of inventory control and managementBenefits of Working at Swickard:Ongoing training and supportOpportunities for continued personal and professional growthWe are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.Competitive benefits package:Insurance: medical, dental, vision, life, and pet insuranceOptional disability coverage401k planPaid HolidaysPTOAbout UsWe were founded in 2014 by Jeff Swickard in Wilsonville, OR.Were a hospitality company that happens to sell cars, parts, and service.We are a team. Everyone plays a role in our success.Culture: Our culture is defined by a few core principles: We want to be our customers favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.We have over 2000 employees at 41 franchises in 5 statesand we are still growing!We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T5by Jobble

Keywords: Swickard Auto Group, Anchorage , [R] General Manager, Executive , Anchorage, Alaska

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