People & Culture (HR) Manager AK
Company: Pursuit Collection
Location: Anchorage
Posted on: May 7, 2024
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Job Description:
What perks can you expect?:/ Work in a dynamic, culturally
diverse team from around the globe
/ Work experience in an iconic, unforgettable, and inspiring
location
/ Discounts at our hotels, restaurants, attractions and retail.
/ The chance to work in an inclusive culture and make life-long
friends
/ Access to subsidized mental health and wellness resources
/ Opportunities for career growth or future work at other Pursuit
locations
What will be your daily pursuit?:As the People & Culture Manager
you will provide P&C consultation and support to Pursuit's
Alaska Collection. Covering all areas of People & Culture, your
daily mission will be to build the Pursuit culture and capability
of our team members across the businesses to deliver on Pursuit's
mission, vision, and strategic priorities.
What will you do in this job?:Business Partnership
/ Hold regular one-on-one meetings with General Managers to stay in
the know on how things are going, any needs of the business, and
how you can best support the team throughout the season.
/ Regularly communicate any updates or changes as they relate to
People & Culture tools and processes to keep our teams
informed.
Engagement & Recognition
/ Lead the annual team member engagement survey and action planning
process for your respective lines of business, in alignment with
the collection's overall targets and goals.
/ Communicate and champion Pursuit's recognition programs,
providing feedback on program enhancements.
Employee Relations
/ Serve as the point of contact for employee relations concerns,
providing sound guidance to operations leaders on concerns that can
be resolved at the unit level. Follow up to ensure concern has been
brought to full resolution with the concerned team member(s).
/ Conduct thorough investigations into sensitive matters and bring
concern to full resolution with concerned team member(s).
/ Build manager capability on handling concerns in partnership with
the Director of People & Culture.
Recruiting
/ Support collection and line of business year-round and seasonal
staffing by ensuring candidate flow is strong. Partner with the
Talent Acquisition team to deploy creative strategies and tactics
to boost top of funnel volume when needed.
/ Lead the recruitment process for management and seasonal
positions - through domestic and international hiring.
/ Build manager capability on the tools, and interview and
selection processes in partnership with the Director of People &
Culture.
/ Deliver engaging, comprehensive, and consistent onboarding
experience for all new team members in partnership with the
Director of People & Culture and Operations partners.
Performance Management
/ Lead the annual performance management process, with support from
the People & Culture Support Services team, inclusive of launching
new tools, educating leaders and ensuring high levels of engagement
with the process.
/ Identify and address performance opportunities/issues through
coaching, counseling, and disciplinary action when necessary.
Training & Development
/ Participate in collection and line of business training and
development initiatives as identified. Provide recommendations for
training opportunities based on identified gaps.
/ Support team member development through succession planning.
Compliance
/ Subscribe to relevant publications to stay up to date with US and
Alaska labor laws and regulations in our industry.
/ Balance Pursuit's practices and processes with legal compliance
and business needs.
What skills and experience do you need for this job?:/ Bachelor's
degree in human resources or related field preferred; or applicable
experience
/ 5+ years progressive HR experience in a travel, leisure, and/or
hospitality organization
/ Solid understanding of HR best practices and US labor laws
/ Strong curiosity with the ability to research what you don't know
and develop recommendations to share with P&C and Operations
leadership
/ Desire and ability to build strong relationships/partnerships
/ HR Certifications (SHRM-CP, HRCI-PHR) are helpful to have in this
position
What will your work environment be like?:Pursuit is a hospitality
and attractions company that connects guests and staff to iconic
places through unforgettable and inspiring experiences and strives
to become the world's leading provider of experiential adventure
travel. Pursuit generates revenue and shareholder value as one of
two business units operated by Viad, an S&P SmallCap 600
international experiential services company, traded on the New York
Stock Exchange under the symbol VVI.
We deliver rich travel experiences to the global market in iconic
destinations through its unique hotels and lodges, recreational
attractions, ground transportation services, retail, food and
beverage, sightseeing, tours and travel products. Today, the
company enjoys strong perennial demand with operations in or
adjacent to Banff, Jasper and Waterton Lakes National Parks in
Canada, and Glacier and Denali National Parks in the United States
in addition to FlyOver Canada in Vancouver, B.C., FlyOver Iceland
in Reykjavik. In addition, new attractions coming soon include two
FlyOver theater attractions in Las Vegas and Toronto, and a premier
oceanfront geothermal lagoon experience near Reykjavik, Iceland -
Sky Lagoon. The company is executing an aggressive growth strategy,
expanding into multiple geographies and iconic locations that enjoy
perennial visitor demand.
We are strengthening and improving our culture, our attractions and
our operations to deliver these unforgettable guest and staff
experiences. We will work hard to refine and execute our strategic
plan for the expansion of the business, accelerate profitable
revenue growth through strategic capital deployment, drive strong
organic growth of our existing businesses, and acquire unique and
complementary businesses. We will work tirelessly to build a strong
entrepreneurial, fun and rewarding culture for our team
members.
Closing:Pursuit is an Equal Opportunity Employer committed to
diversity in the workplace. We evaluate qualified applicants
without regard to race, color, age, religion, gender, sexual
orientation, disability, veteran status, and other protected
characteristics.
Pursuit places a high value on diverse backgrounds and experiences,
recognizing that they serve as catalysts for creativity and
innovation. We encourage individuals who are eligible to work in
the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team
members from equity-deserving groups. If you can't apply online or
need accommodation during the application or hiring process, please
contact our Talent & Acquisition Team at
ta@pursuitcollection.com.
We thank all candidates for their interest; however, please note
that only applicants selected for further consideration will be
contacted.
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Keywords: Pursuit Collection, Anchorage , People & Culture (HR) Manager AK, Executive , Anchorage, Alaska
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