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Catering Sales Manager

Company: Aloft Anchorage Midtown
Location: Anchorage
Posted on: November 19, 2021

Job Description:

The new Aloft Anchorage is looking for a qualified professional to join our Sales & Catering Team. Candidate should be prepared to work in a fast-paced environment and have the ability to prioritize and accomplish multiple tasks. Position is not a typical Monday through Friday schedule and will require working weekends and nights on occasion for both in-house events and off-site events. Position's purpose is to create awareness through direct phone sales; direct sales calls, tradeshows and networking groups. Work closely with Sales Managers to solicit, sell and confirm catering business required to meet budgeted sales goals.
Title: Catering Sales Manager
Ideal Start Date: January 2022 (on or about)
Catering Sales Manager Main Tasks/Responsibilities:
--- Develop accounts (new and existing) by mapping specific business and buying tendencies. Include client profile for each meeting; maintain organized and professional plan for correspondence and follow up.
--- Develop and support planning process for corporate and social events on property.
--- Conduct tours of property to meeting planners and other potential customers while informing of all hotel services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
--- Coordinate all sales related activity through the direction of the company Director of Sales and hotel's General Manager; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
--- Complete monthly reports or projects by specified deadlines to Director of Sales and/or GM.
--- Excellent knowledge of Delphi account management system as an account/organizational tool (if applicable)
--- Have a working knowledge of local and regional competition.
--- Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region.
--- Assist in the distribution or delivery of marketing materials.
--- Provide high-quality customer service to meet expectations of upscale clients.
--- Book weddings and social events, explain booking process, policies, answer questions, and give site tours.
--- Maintain booking records in office.
--- Fax/email out contracts, Terms & Conditions and Accounting & Catering procedures for approval by client.
--- Follow up to make sure signed contracts from client are returned with appropriate payments and deposits.
--- Distribution of all contracts to other outlets. Maintain copies in Contract books and individual files.
--- Organize and prepare agenda/documents for weekly BEO and Resume meetings.
--- Complete/review daily billing and folios for finished events.
--- Manage incoming and outgoing emails professionally and in a timely manner.
--- Ability to create, adapt or envision wedding/social event ideas and make them a reality for prospective social clients.
--- Ability to establish and maintain professional relationships with vendors and suppliers as well as efficiently and effectively coordinate with outside vendors for a successful event.
Applicant Minimum Requirements:
--- Bachelor's degree in Hospitality Management, Sales, Marketing or Public Relations preferred.
--- Legally eligible to work in the United States
--- This person should have excellent verbal and written communication skills, with basic knowledge of hotel related processes and departments.
--- Excellent skills in Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint)
--- 2-3 years of hotel sales and events experience
--- Experience working Weddings or Social events preferred
--- Experience working in a branded hotel a plus
--- Proficiency with Galaxy/Lightspeed PMS, as well as sales automation or similar platform desirable
--- Applicant must be personable and exhibit outstanding customer service in guest interactions
--- Appropriate business attire
Compensation: ----Base Bonus

Keywords: Aloft Anchorage Midtown, Anchorage , Catering Sales Manager, Executive , Anchorage, Alaska

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