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Associate Category Operations Manager - Anchorage

Company: Food Services of America
Location: Anchorage
Posted on: February 19, 2021

Job Description:

OverviewSupports Area Merchandising by addressing and resolving escalated sales questions and requests in a timely manner, utilizing detailed knowledge of U.S. Foods products, systems and tools. Primary liaison between PSSA/RSC and Category Management as it relates to merchandising activities with a concentration in COP and Produce categories. Works closely with the area departments, particularly category management/replenishment to support efforts with vendors and suppliers to communicate important information. COMMITTED TO PROTECTING OUR CANDIDATES, ASSOCIATES AND CUSTOMERSWe're continually updating our safety procedures and taking every measure to ensure the protection of our candidates, associates and customers. From using sanitized interview rooms and social distancing to providing masks and gloves and sanitizing truck cab interiors. Our safe workplace efforts include COVID-19 Wellness Checks for anyone entering our facilities and safety barriers in select locations in our production facilities. We're also providing robust support to our customers, from webinars and one-on-one consults with our experts to detailed reopening materials. US Foods is proud to have donated $10 million in food to help with COVID-19 relief efforts to help our local communities make it. Learn more here.Responsibilities

Act as the central escalation point of contact for all internal merchandising inquiries related to product, specifications, availability, scheduling, and substitutions from PSSABecome subject matter expert in US Foods systems and tools to quickly and accurately answer inquiriesVacancy support and backup to COM, PSSA, Buyer & Replenishment Assistant rolesSupport COM's/Replen Manager with all analytics requests, local flyer item selection and rebate solicitation, KTU/ROB reviews and assortment projects - including weekly shrink meetings, E&O follow up, CASIS billings and vendor meeting preparationServe as gatekeeper of NIR process and tracking log - includes SODS execution, approval process, 30/60/90-day tracking follow-up, etc.Support PSSA/COM/Replen with escalation requests for proprietary SKU tyingEnter DCT's for COM's on new items & local flyers.Analyze weekly ATC communicates and disseminate direction to appropriate parties.Files FSQA complaint forms for EB products to Rosemont and MB to vendor.Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on PSSA escalated inquiries.Serve as escalation point of contact for RSC inquires, specifically as it relates to fresh categories (COP & Produce).Support Specialist(s) with sourcing/market baskets/special pricing requests.SODS administration - gatekeeper of all COM related inquires; researching APN lookups, attaching vendors, items and pricing to later approve and send to buyer.Other duties assigned by manager.QualificationsEducation/Training:College degree or equivalent distribution or food service supply chain experience required. Related Experience:Must possess a minimum 7 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment. Previous US. Foods experience preferred, specifically in the fresh categories (Produce and/or COP). PRISM/Merlin/CookBook/Tandem skills preferred.Knowledge/Skills/Abilities:Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel. Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills. Must be external and internal customer service focused. Ability to research, escalate and follow up on inquires with a great sense of urgency. Must have the ability to overcome objections and obstacles, with a solution based attitude EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status PI130194027

Keywords: Food Services of America, Anchorage , Associate Category Operations Manager - Anchorage, Executive , Anchorage, Alaska

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Associate Category Operations Manager - Anchorage
Description: Overview br Supports Area Merchandising by addressing and resolving escalated sales questions and requests in a timely manner, utilizing detailed knowledge of U.S. Foods products, systems and tools. (more...)
Company: Food Services of America
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Posted on: 02/27/2021

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