Used Car Technician
Company: Swickard Volkswagen of Anchorage
Posted on: February 12, 2024
**Veterans encouraged to apply!**
Pay Range: Up to $45/hour depending on experience
We are fueled by our goal to be #1 in sales and service in the
communities we serve while redefining the car buying experience and
delivering personalized service to our guests. We believe in
empowering our employees to delight our customers, by fostering an
entrepreneurial and creative culture. If you are an out-of-the-box
thinker and are looking for a challenging and rewarding opportunity
- we want to hear from you!
How You Will Make an Impact
Our guests seek professionalism, honesty, and credibility. As a
Used Car Technician, you will be one of the primary team members
responsible for delivering elevated hospitality by ensuring par
excellence of our vehicles. Your efficiency of service and repair
will directly impact whether we become our guest's favorite place
to purchase, lease, or service their vehicle.
What Winning Looks Like:
- Demonstrating a high "HQ" (Hospitality Quotient) consisting of
kindness & optimism, intellectual curiosity, work ethic, empathy,
self-awareness, and integrity.
- Interact daily with customers, Service Advisors, other
Technicians, Parts Associates, Cashiers, Sales Associates, and
- Perform vehicle repair and/or maintenance work as outlined on
repair order with efficiency and accuracy, in accordance with
dealership and factory standards to ensure customer loyalty
- Communicate with Parts Department and Service Advisors
regularly to effectively manage production and Customer
- Diagnose the cause of any malfunction and perform repair, if
authorized by the customer
- Conduct multi-point inspections to make appropriate
recommendations to ensure the safety and reliability of customer
- Document work performed on each vehicle on the repair
- Keep abreast of factory technical bulletins and participate in
factory-sponsored training classes as appropriate
- Provide an exceptional customer experience to drive
- Achieve targeted Customer Satisfaction Index
Skills Needed to Win:
- Ability to effectively manage time to meet and exceed
- A strong desire to succeed
- Previous automotive diagnostic and repair experience a
- A team player who is focused on providing exemplary customer
- Ability to work in a fast-paced work environment
- Strong organizational skills and detail-oriented
- Possess a valid in-state driver's license and an acceptable
- We were founded in 2014 by Jeff Swickard in Wilsonville,
- Swickard has positioned itself as a leader in the automotive
industry working with brands like Mercedes Benz, Toyota, Lexus,
Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
- We have over 2,000 employees at 28 dealerships in 5
states...and we are still growing!
- We were ranked as the 2nd fastest growing auto group in 2021 by
- We are a team. Everyone plays a role in our success.
- We are a hospitality company that happens to be in the
Benefits of Working at Swickard:
- Apprenticeship program: Our apprenticeship program will provide
the training, certification, and skills required to succeed and
start your career as a service technician.
- Ongoing training and support
- Opportunities for continued personal and professional
- We are an equal opportunity employer and value diversity and
inclusion and belonging at our company. We do not discriminate
based on race, religion, color, national origin, gender, sexual
orientation, age, marital status, veteran status, disability
status, or any other characteristics protected under applicable
State or Federal laws and regulations.
Competitive benefits package:
- Insurance: medical, dental, vision, life, and pet
- Optional disability coverage
- 401k plan
- Paid Holidays
To all recruitment agencies: Swickard does not accept agency
resumes. Do not forward resumes to our careers alias or other
Swickard employees. Swickard is not responsible for any fees
related to unsolicited resumes.
Keywords: Swickard Volkswagen of Anchorage, Anchorage , Used Car Technician, Engineering , Anchorage, Alaska
Didn't find what you're looking for? Search again!