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Front Office Supervisor

Company: SpringHill Suites by Marriott Anchorage Midtown
Location: Anchorage
Posted on: November 23, 2022

Job Description:

JL Hospitality Management, LLC is looking for an energetic, team oriented Front Office Supervisor for the SpringHill Suites Anchorage Midtown If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the front desk supervisor for our facility. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment---s notice. You must be willing to go the extra mile to keep our guests satisfied, and you must also be able to manage a variety of tasks at the same time. In this role, you will also meet several different types of people, who may be arriving in town or departing to a new place, which means you---ll likely have several opportunities to hear interesting stories. If you---re ready to take on the task of ensuring the facility runs smoothly, we---d love to hear from you Job Responsibilities Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. Collect the guest---s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary. Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports. Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties. Job Skills & Qualifications Required: High school diploma or an equivalent credential Two or more years of experience working in a hotel Strong attention to detail and ability to meet deadlines Commitment to delivering excellent customer service Preferred: Bachelor---s degree in a field related to business or tourism Supervisory experience or strong leadership qualities JL Hospitality Management, LLC is quickly becoming the leader in Alaska---s Hotel Industry with 11 hotels in Alaska and two resort properties at Disney in Florida. We are growing quickly and looking for hotel talent to grow with us With competitive salaries, task force opportunities for future growth, and full benefit packages, we are your company for a great hospitality future View more about who we are and our portfolio at JB.0.00.LN

Keywords: SpringHill Suites by Marriott Anchorage Midtown, Anchorage , Front Office Supervisor, Administration, Clerical , Anchorage, Alaska

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