SEASONAL CEMETERY ASSISTANT (Senior Office Assistant) - Range 8 / AMEA

Company: Municipality of Anchorage
Location: Anchorage
Posted on: February 17, 2020

Job Description:

Job Title:SEASONAL CEMETERY ASSISTANT (Senior Office Assistant) - Range 8 / AMEAClosing Date/Time:Wed. 02/26/20 5:00 PM Alaska TimeSalary:$16.02 - $20.49 Hourly$1,281.60 - $1,639.20 Biweekly$2,776.80 - $3,551.60 Monthly$33,321.60 - $42,619.20 Annually Job Type:Seasonal / Part TimeLocation: 535 E. 9th Avenue, Anchorage, AlaskaDepartment:Anchorage Health DepartmentPrint Job Information -ApplyJob Information Benefits Supplemental QuestionsOpen to the general public and any current Municipal employee.This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.DEPARTMENT: Anchorage Health DepartmentHOURS OF WORK: Monday through Friday; 11:00 a.m. to 3:00 p.m.LOCATION: 535 E. 9th AvenueThis seasonal, part-time position will end approximately 08/31/2020 and is scheduled to work up to 20 hours per week.Example of Duties:Tactfully and compassionately greet family members and friends of the deceased who visit the office. Assist them in locating their loved one's gravesites or Columbarium niches, select a location for future burial, place floral orders, provide memorial information or any other help they may need from the cemetery. Courteously answer the telephone and give accurate information about grave/niche location, services offered by the cemetery and hours of operations.Schedule and confirm burial services and office appointments, take messages when the director is unavailable, assist clients with forms and documents, type and file with meticulous attention to detail. Collect and process cemetery fees and complete reports as needed. Sensitively handle difficult visitors or callers and foster an environment for healthy grieving. Assist director in researching, updating and maintaining cemetery records and maps. Perform other related duties as assigned.Minimum Qualifications / Substitutions / Preferences:High school diploma, GED, or equivalent and one (1) year of experience in office clerical work.Must be able to type at a net speed of 35 words per minute (WPM) at the time of hire.Preferences:

• Experience performing tactful and professional customer service via telephone or in person.
• Experience with multi-line phone, printer, photocopier, fax, and calculator.
• Proficiency in MS Excel, Word, Outlook and Publisher.
• Experience working at a cemetery or a mortuary.Additional Important Information:Preference will be given to current Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the Department for consideration prior to any non-AMEA applicants.The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. All required certifications and licenses must remain current for the duration of employment.Veterans:Veterans who wish to be considered for interview preference as allowed in the Personnel Rules 3.30.031 D must attach a copy of their DD Form 214 NGB 22 to the application. The DD Form 214 NGB 22 must show an honorable discharge. The minimum qualifications of the position must be met for preference consideration.The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.Application Process:Once applicants click the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4447 during regular business hours of Monday Friday 8:00 a.m. to 5:00 p.m. Alaska Time.The MOA is an EO and AA employer and complies with Title I of the ADA. For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571

Keywords: Municipality of Anchorage, Anchorage , SEASONAL CEMETERY ASSISTANT (Senior Office Assistant) - Range 8 / AMEA, Administration, Clerical , Anchorage, Alaska