Balance & Audit Clerk
Company: Loomis
Location: Anchorage
Posted on: April 18, 2024
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Job Description:
Review balancing documentation for all customer currency, coin
and ATM inventories, ATM balancing transactions, and daily teller
activity for accuracy. Balance and reconcile accounts daily.
Investigate and follow up on open or exception items and provide
daily status. Participate in the verification of discrepancies as
directed by the CMS Supervisor. Assist CMS Supervisor in conducting
random inventory and teller audits. Perform customer service
actions in communications with Loomis customers to identify and
resolve problems Duties / Responsibilities: Review ATM Service
orders to ensure each ATM serviced is in balance. Research and
reconcile any and all out-of-balance ATMs within 24 hours of
verification of residual cash or cash add service. Request, track,
and review audits of out-of-balance ATMs. Contact all customers on
all unresolved ATM differences and reconcile ATM with customer
internal records. Report all unresolved ATM differences to the Cash
Management Services Manager and/or Branch Manager and/or Loss
Prevention Manager. Review all CMS related documentation, including
but not limited to ATM Service Orders, documentation of physical
count of inventories, processing reports, balance sheets, liability
transfer documentation, shipping and order documentation, etc., to
ensure compliance with Loomis standards. Ensure physical count
documentation, internal calculation of inventory balance, and
customized reports to customer balance and indicate an in-balance
condition. Track return documentation and ensure it is corrected
and returned to Balance and Audit. Ensure all documentation is
prepared and delivered to customers, including customer-specific
paperwork in the normal course of processing change orders,
deposits, and or balancing inventories. Ensure documentation
balances to internal documentation. Advise Cash Management Services
Supervisor of instances where Loomis standards are not met. Suggest
changes to processing and/or documentation that will help bring CMS
operation into compliance. Review, track, and monitor currency and
coin levels in customer inventories and ATMs. Be prepared to advise
customers to sell excess inventory, restock inventory, and change
ATM replenishment amounts to improve and reduce customer cash
balances. Receive and file all CMS-related documentation. Ensure
all documentation of all work processed for any customer is filed
together by day, by the customer, and by ATM. Maintain 90 days of
historical CMS documentation in the Balance and Audit office and 3
years (or period specified by customer contract) of historical CMS
documentation in branch archival storage. Assist CMS
Manager/Supervisor, Branch or General Manager, Loss Prevention
Manager, Division Security Manager, Corporate Security staff, and
customers to resolve any and all differences in ATM and CMS
Operations. Support CMS Supervisor by receiving and addressing
customer telephone calls. Identify, sort, and mail customer
receipts weekly. Perform additional duties as assigned by
management. Skills and Qualifications: Minimum two years of higher
education or two to three years of reconciliation experience,
preferably in banking and/or related experience in Loomis CMS
Operations. Experience with PC and applications software, including
MS Office. Good interpersonal skills, oral and written
communication skills are required. Benefits: Loomis offers one of
the most comprehensive employees benefit packages in the industry,
which includes: Vacation and Sick Time (PTO) as well as Paid
Holidays Health & Dental Insurance Vision Insurance 401(k) Plan
Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible
Spending and Health Savings Account Dependent Care Account Industry
leading Training and Development With a network of nearly 200
branches, Loomis armored transportation, cash management centers,
and cash inventory vaults keep cash flowing throughout financial
institutions and retail businesses across the US. Loomis prides
itself on providing employees with opportunities for career
advancement and job satisfaction. In fact, many of our company---s
managers, vice presidents, and corporate executives started out in
the branches as driver/guards and tellers. Our work can be
challenging, but the thousands who have stayed with our company for
decades will tell you that if you have the desire to learn and the
drive to succeed, Loomis is the place to be. Come join our team
Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability.
Drug Free Workplace. Qualified applicants will receive
consideration for employment without regard to their race, color,
religion, national origin, sex, protected veteran status or
disability.
Keywords: Loomis, Anchorage , Balance & Audit Clerk, Accounting, Auditing , Anchorage, Alaska
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